Support » Plugin: BackWPup - WordPress Backup Plugin » Disappearing keys to S3

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  • Plugin Support duongcuong96

    (@duongcuong96)

    @prcpl
    Could you please list all your current activate plugins to me? Are you using any kind of Amazon-related plugins?
    Thank you!

    Thread Starter Patryk

    (@prcpl)

    Different plugins on different websites. But no other connection with S3. And it did not happen for the first time.

    PS. I do not use Amazon S3. I use “S3 Server URL” with other “like-S3” platform.

    Regards

    Plugin Support duongcuong96

    (@duongcuong96)

    @prcpl
    The new version is out, could you please update the plugin to see if the key is gone?
    Sorry, but I was not able to reproduce the issue :/
    Thank you!

    Updating to 3.6.8 has caused my S3 Secret Key to disappear from the settings.

    This happened on multiple sites. I started getting emails about failed jobs, and I can see in wp-admin that the Secret Key field is now empty.

    *UPDATE*
    This does not seem related to 3.6.8 – I found another of my sites that’s lost its secret key and it still has BackWpUp 3.6.6.
    I don’t know what’s caused this, it’s weird that multiple sites I manage lost their keys around the same time (on different hosts).

    • This reply was modified 2 years, 7 months ago by mikehealy.
    Thread Starter Patryk

    (@prcpl)

    Nothing was lost during the last update. But I’m not sure if it’s definitely related to the updates. I use WP Rollback plugin on my dev site and test update 3.6.0 -> … -> 3.6.8 and all OK. Directly update 3.6.0 to 3.6.8 also all OK. But this is just a small test on the test page…

    Patryk

    • This reply was modified 2 years, 7 months ago by Patryk.
    Plugin Support duongcuong96

    (@duongcuong96)

    @prcpl
    I think the issue can be marked as resolved now 🙂
    But if you still have the issue, please let me know!
    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://wordpress.org/support/plugin/backwpup/reviews/

Viewing 6 replies - 1 through 6 (of 6 total)
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