Support » Plugin: WP Image Zoom » Disabling the zoom not working

  • Resolved sarahtht

    (@sarahtht)


    Hi, I’m trying to disable the zoom effect on the Woocommerce products – so that only the zoooom class works when I choose to apply it – but it still shows on products and on the archive page. Any idea why? Thanks!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    Please make sure you have the “Enable the zoom on WooCommerce products” option disabled, as shown in this screenshot.

    If you have a caching plugin, your need to purge the caches after disabling the option.

    If it still doesn’t help, then I’d need more exact information about what steps you take and/or what errors you get. Screenshots or screencasts are also helpful.

    Thread Starter sarahtht

    (@sarahtht)

    Yes, here you can see I disabled everything: https://mya.littlebeez.fr/wp-content/uploads/screenshot-wpzoom.png

    I don’t have any cache plugins so there is no way for me to clear the cache.

    My theme is Themify Ultra. I don’t get any errors either, I just tried to disable the zoom but I still get it. Please let me know if there’s anything else I can tell you!

    Plugin Author Diana Burduja

    (@diana_burduja)

    Yes, the zoom is now disabled.

    You do have an inner zoom on the product images, but that is the default zoom from WooCommerce. That zoom is not added by the WP Image Zoom plugin, but by WooCommerce.

    You can still remove the WooCommerce inner zoom by adding the following line:
    remove_theme_support( 'wc-product-gallery-zoom' );
    to the functions.php file. Maybe this article can help you.

    Thread Starter sarahtht

    (@sarahtht)

    Thanks, but I still see the WP image zoom on my side as you can see here:
    https://youtu.be/Pulb_WDK0hs (in a private navigation window)
    And this is not the Woocommerce zoom, this is the WP image zoom.
    The link is https://mya.littlebeez.fr/categorie-produit/cosmetiques/
    Thanks again…

    Plugin Author Diana Burduja

    (@diana_burduja)

    Aha, you’re right. I followed only the product link that you provided, didn’t check on the category page.

    Would you please uninstall the zoom plugin and install the 1.22-beta1 version from here?

    I’ve noticed now that the zoom is mistakenly applied on the WooCommerce category pages if there is a window.resize action triggered. Apparently the Themify theme adds a window.resize action on page load in the /wp-content/themes/themify-ultra/themify/js/main.js file.

    Let me know if it works with the 1.22-beta1 version. If it does then I’ll add the changes to the plugin next version.

    Thread Starter sarahtht

    (@sarahtht)

    Yes!!! That works perfectly, thanks! šŸ™‚ (I had to try in private navigation to see that, but everything’s fine).
    You rock!

    Plugin Author Diana Burduja

    (@diana_burduja)

    I’m glad it works šŸ™‚ Thank you for the nice review.

    Thread Starter sarahtht

    (@sarahtht)

    Hi there!
    Sorry to bother you again but the same issue is happening again…
    You can see the zoom here: https://mya.littlebeez.fr/produit/savons/soin-de-bretagne/ (maybe not at first but as soon as you scroll down to the related products, the zoom is there, and then when you scroll back up it’s zooming everywhere).
    Not sure why? It works fine with the beta version you sent me but not with the 1.22 update.

    Plugin Author Diana Burduja

    (@diana_burduja)

    Hello,

    sorry, the similar error related to window.resize, only this time for WooCommerce gallery instead of WooCommerce category pages.

    Would you please install the 1.23-beta version from here? Let me know if everything works fine.

    Thread Starter sarahtht

    (@sarahtht)

    Yes, this one seems to be working! šŸ™‚
    Thanks again for your efficiency!

Viewing 10 replies - 1 through 10 (of 10 total)
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