Support » Plugin: Caldera Forms - More Than Contact Forms » Disabling Spinner

  • Resolved lateralus821

    (@lateralus821)


    How can I disable the spinner that shows up on form submission? It keeps stalling out so I’d like to hide it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Josh Pollock

    (@shelob9)

    Thanks for using Caldera Forms. If the spinner is “stalling out” that means an error is stopping submission from completing.

    Thank you for using Caldera Forms – we really appreciate it. I’m sorry you’re experiencing troubles.

    This is a site-specific bug and we would need more information from you or to use Caldera Forms Pro to find the error. We can do that, if you should open a support ticket at calderaforms.com/support.

    Just a note: Caldera Forms is free and always will be for you and other users downloading products from WordPress.org. However, for technical support from our team we do ask that you upgrade to Caldera Forms Pro, which includes Priority Support with an 8 operating hour turnaround. You can browse Caldera Forms Pro plans here: https://calderaforms.com/pro/.

    I appreciate your patience. We’ll look out for your ticket in support, and get you back up and running again ASAP.

    Do you offer any sort of one time licensing? I really don’t understand a recurring subscription model for contact forms.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Disabling Spinner’ is closed to new replies.