Title: Disabling mobile menu doesn&#8217;t work
Last modified: February 16, 2020

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# Disabling mobile menu doesn’t work

 *  [tashrib](https://wordpress.org/support/users/tashrib/)
 * (@tashrib)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/)
 * I’m having trouble with disabling the mobile menu. When I disable it ([IMAGE](https://i.imgur.com/DFi8qvM.jpg)),
   my default mobile menu also disappears ([IMAGE](https://i.imgur.com/TcdAKDp.png)).
 * My goal is to make WP Mega Menu only active on desktop, and keep my default menus
   on tablet/mobile. I am currently using the Zakra theme.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Md. Mehedi Hasan](https://wordpress.org/support/users/mehedih/)
 * (@mehedih)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/#post-12445065)
 * Hello there,
 * Thanks a lot for using WP Mega Menu and contacting us. I have tried to reproduce
   the issue and find a solution for you. Please apply the following CSS on Appearance
   > Customize > Additional CSS:
 *     ```
       @media (max-width: 767px) { 
       .wpmm-hide-mobile-menu {
           display: block;
       }
       #wp-megamenu-menu-primary {
           z-index: 9999;
           text-align: inherit;
           background-color: transparent;
           padding-right: 0;
           padding-left: 0;
           border-bottom: none;
       }
       .wp-megamenu-wrap .wpmm-nav-wrap > ul > li {
           display: block;
       }
       #wp-megamenu-menu-primary>.wpmm-nav-wrap ul.wp-megamenu>li>a {
           font-family: inherit;
           color: #16181a;
           font-size: inherit;
           font-weight: inherit;
           line-height: inherit;
           text-transform: inherit;
           letter-spacing: 0;
           background-color: transparent;
           padding-top: 5px;
           padding-bottom: 5px;
       }
       } 
       ```
   
 * Hopefully, it’ll work for you.
 * Regards,
    Mehedi
    -  This reply was modified 6 years, 3 months ago by [Md. Mehedi Hasan](https://wordpress.org/support/users/mehedih/).
 *  Thread Starter [tashrib](https://wordpress.org/support/users/tashrib/)
 * (@tashrib)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/#post-12445301)
 * Hello and thank you for your reply.
 * Your code did make a menu appear, but it is glitchy and does not work as intended.
   I will link a short video that demonstrates how it looks like with WP Mega Menu
   disabled, and then with WP Mega Menu enabled with your code applied. I am no 
   expert on this matter but it looks like your code does not disable the plugin
   on tablet/mobile devices.
 * [https://streamable.com/phe2h](https://streamable.com/phe2h)
 * Thank you for your time.
 *  [Md. Mehedi Hasan](https://wordpress.org/support/users/mehedih/)
 * (@mehedih)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/#post-12449136)
 * Hello there,
 * Thanks a lot for sending the video by describing the issue.
 * Yes, WP Mega Menu can disable its functionalities on tablet/mobile devices. But
   this functionality is not working with the Zakra theme. Somehow I have tried 
   to find a solution for you though it is not a part of our support. But in the
   end, it seems the Zakra theme has some issues with WP Mega Menu when you have
   a dropdown or megamenu.
 * I have noted the incompatibility. We will try to fix this in our future updates.
   I believe you have got my point.
 * Regards,
    Mehedi
 *  Thread Starter [tashrib](https://wordpress.org/support/users/tashrib/)
 * (@tashrib)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/#post-12449490)
 * Thank you for the update. I might use your plugin in the future again if this
   gets fixed.
 *  [Md. Mehedi Hasan](https://wordpress.org/support/users/mehedih/)
 * (@mehedih)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/#post-12449732)
 * Thanks a lot for understanding us and letting me know about your interest.
 *  Thread Starter [tashrib](https://wordpress.org/support/users/tashrib/)
 * (@tashrib)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/#post-12472424)
 * Hello again. I have changed the theme to Astra, one of the most popular WP themes,
   and still have a similar issue. My menu button disappears on mobile when I have
   WP Mega Menu activated, even when I have checked “Disable the Mega Menu for mobile
   devices” within settings. The menu button is similar to the one shown in the 
   video below.
 * [VIDEO](https://wpastra.b-cdn.net/wp-content/uploads/2019/08/ast-2-mobile-dropdown-target.mp4)
 * Regards.
    -  This reply was modified 6 years, 2 months ago by [tashrib](https://wordpress.org/support/users/tashrib/).
 *  Plugin Support [Ashfiqur Rahman Anim](https://wordpress.org/support/users/anim07/)
 * (@anim07)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/#post-12475234)
 * Hello Tashrib
 * This issue has been taken into account and our team is working to solve this.
   We are currently working on the new update of the plugin. We hope to solve this
   issue in the coming updates. We are really sorry as you are facing this issue.
   We hope that the update will be done soon and this issue will be solved. Till
   then i hope to have your patience.
 * Please email us at [support@themeum.com](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/support@themeum.com?output_format=md)
   for any further query or latest update
 * Thank you
    Best regards

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Disabling mobile menu doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/wp-megamenu/assets/icon-256x256.jpg?rev=2451874)
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 * 7 replies
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 * Last reply from: [Ashfiqur Rahman Anim](https://wordpress.org/support/users/anim07/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/disabling-mobile-menu-doesnt-work/#post-12475234)
 * Status: not resolved