disabling a plugin using phpMyAdmin

  • jaiwarren

    (@jaiwarren)


    10 years, 1 month ago

    I was updating plugins on a WP website that I had just recently became the admin. In the process, one of the plugins is now blocking my access to the dashboard. Using phpMyAdmin can I disable this plugin without going to the present host server? I currently don’t have the login info for this hosting company. Any ideas or recommendations?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    10 years, 1 month ago

    Just delete/rename that plugin’s folder via FTP.

    Thread Starter jaiwarren

    (@jaiwarren)

    10 years, 1 month ago

    Tara, I’m not familiar with FTP. I’ve been reading tutorials but still don’t understand. Can I access the plugin’s folder without logging into the dashboard?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 1 month ago

    Your hosting providers should be able to help you with FTP.

    The Grey Parrots

    (@greyparrots)

    10 years, 1 month ago

    HI,

    Yes you can, but FTP is basically accessing the filesystem. For that you will require the hosting access.

    Thanks
    PD

    kmessinger

    (@kmessinger)

    10 years, 1 month ago

    I currently don’t have the login info for this hosting company.

    Without access to your hosted account you can not use the file manager they provide nor log in to your database.

    Why don’t you have log in information?

    Thread Starter jaiwarren

    (@jaiwarren)

    10 years, 1 month ago

    My client hasn’t provided it to me yet. I should get it tomorrow. I was hoping to fix this issue without that information.
    Thanks everyone for your help…

Viewing 6 replies - 1 through 6 (of 6 total)
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