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disabling a plugin using phpMyAdmin (7 posts)

  1. jaiwarren
    Member
    Posted 1 year ago #

    I was updating plugins on a WP website that I had just recently became the admin. In the process, one of the plugins is now blocking my access to the dashboard. Using phpMyAdmin can I disable this plugin without going to the present host server? I currently don't have the login info for this hosting company. Any ideas or recommendations?

  2. Tara
    Volunteer Moderator
    Posted 1 year ago #

    Just delete/rename that plugin's folder via FTP.

  3. jaiwarren
    Member
    Posted 1 year ago #

    Tara, I'm not familiar with FTP. I've been reading tutorials but still don't understand. Can I access the plugin's folder without logging into the dashboard?

  4. Andrew
    Nuh uh moderator
    Posted 1 year ago #

    Your hosting providers should be able to help you with FTP.

  5. The Grey Parrots
    Member
    Posted 1 year ago #

    HI,

    Yes you can, but FTP is basically accessing the filesystem. For that you will require the hosting access.

    Thanks
    PD

  6. kmessinger
    Forum Moderator
    Posted 1 year ago #

    I currently don't have the login info for this hosting company.

    Without access to your hosted account you can not use the file manager they provide nor log in to your database.

    Why don't you have log in information?

  7. jaiwarren
    Member
    Posted 1 year ago #

    My client hasn't provided it to me yet. I should get it tomorrow. I was hoping to fix this issue without that information.
    Thanks everyone for your help...

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