Support » Plugin: Preview E-mails for WooCommerce » Disables Custom email functionality e.g. from WooCommerce Order Status Manager

  • Resolved jhtjards

    (@jhtjards)


    Hi, your plugin worked great as long as i’ve used only the core emails, however if I create custom Order statuses and emails they don’t show up in the email list at: /wp-admin/admin.php?page=wc-settings&tab=email
    And it breaks custom mails, as there you can’t edit or activate these even when called directly, e.g. /wp-admin/admin.php?page=wc-settings&tab=email&section=wc_order_status_email_20511

    I used the woocommerce extension “Order Status Manager”
    https://docs.woocommerce.com/document/woocommerce-order-status-manager/

    If you see a chance not breaking the other plugin, it would be great.
    Thanks for your plugin anyway, it was cool while it worked!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author digamberpradhan

    (@digamberpradhan)

    Hey,
    jhtards, As the plugin you’re describing is a premium plugin, i am not currently able to debug the issue.

    My plugin is designed only for the default WooCommerce emails that’s because of the way e-mails are handled by WooCommerce.

    I unfortunately haven’t found a way yet of adding Custom E-mails or 3rd Party emails into preview yet (although i do want to).

    Regarding:
    ” And it breaks custom mails, as there you can’t edit or activate these even when called directly, e.g. /wp-admin/admin.php?page=wc-settings&tab=email&section=wc_order_status_email_20511 ”

    This shouldn’t be happening. My plugin was made to be stand alone and not interfere with any of the default WooCommerce mails. So, in that regard could you please be more specific about the errors you are seeing.

    Can you please look at the console. Also please do specify what version of WC you’re using as well.

    If possible please do email me with the details digamberpradhan89[@]gmail.com

    WP HTML Mail has also a preview Feature in its Woocommerce extension that works fine for some premium add-ons on my website.
    Maybe not for all but you could give it a try https://de.wordpress.org/plugins/wp-html-mail/

    Thanks Mark! I’ll have a look into that!

    @digamberpradhan:
    Thanks for your fast reply! I’m using WP 4.8 with WooCommerce 3.1.1 and
    WooCommerce Order Status Manager 1.7.1. (And for History: Woo Preview Emails 1.2.8)

    It breaks it in a way so that there is no (form-) content to edit. It’s just the wordpress menu, the woocommerce tabs and then right away the submit button, that’s being shown. No JS error in console, no php error or notice.

    I’ll send you a more detailed report via email.

    Plugin Author digamberpradhan

    (@digamberpradhan)

    @jhtjards
    I managed to get my hands and older version of the Order Status plugin, I was able to both find and fix the conflict. Do update the plugin and please let me know 😀

    Wow that was quick, I was still collecting more debug info. The breakage is fixed and it doesn’t interfere with the other plugins anymore!

    Soo, do you still see no chance in making a preview of the custom emails possible?

    Plugin Author digamberpradhan

    (@digamberpradhan)

    Currently, no :(,

    I am working in on it though, if possible I will implement in the next version of the plugin.

    I’ve sent you a beta version. Please do test it out.

Viewing 6 replies - 1 through 6 (of 6 total)
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