Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Hello @barwalrules,

    Could you please provide us with the exact website URL you are facing the issue with.

    Looking forward to your reply.

    Elena

    Thread Starter Sunil Barwal

    (@barwalrules)

    @elenachavdarova You are beautiful, here is the website https://www.barwaldesigns.com/

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Thank you for your update, @barwalrules.

    The “Disable XML-RPC” option is adding rules to the website main .htaccess file. Usually this error is returned if the plugin can not write to the file to add the rules to it.

    I suggest you to double-check the file in question. Make sure it is having correct permissions (644) and it is not locked for writing. In case you are facing difficulties with those checks, I recommend contacting your hosting provider support for assistance on the matter.

    Additionally – there should not be any other plugins active with the same functionality enabled on them. Our plugin will display a message to inform you if we have found other plugins with this functionality. We will automatically disable the option from our plugin to avoid issues.

    Best Regards,
    Elena

    Thread Starter Sunil Barwal

    (@barwalrules)

    @elenachavdarova Thanks for your reply.
    file permission is correct and this code is added by the sg plugin

    # SGS XSS Header Service
    <IfModule mod_headers.c>
        # SGS XSS
         Header always set X-Content-Type-Options "nosniff"
         Header set X-XSS-Protection "1; mode=block"
        # SGS XSS END
    </IfModule>
    # SGS XSS Header Service END

    there are no other security plugins with the same features.

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    As the rules are already present, the option should be listed as enabled in the plugin backend.

    You can remove the rules (make sure to remove them with the comments as well), and then try to enable the option again.

    If if fails again, I suggest you to double-check the case with your hosting provider. They can check if there are server-side issues which can be causing this behaviour such as database corruption or out of disc space.

    Best Regards,
    Elena

    Thread Starter Sunil Barwal

    (@barwalrules)

    Thanks Elena

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    You are most welcome.

    Best Regards,
    Elena

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Disable XML-RPC Error’ is closed to new replies.