Support » Fixing WordPress » Disable the new feature tool tips

  • Resolved Bloke

    (@bloke)


    When I edit a post or a page the new feature tool tips appear in the top left corner and I cannot dismiss them. There is a link to dismiss but it won’t close. I tried this approach suggested on this post and it worked. http://wordpress.org/support/topic/disable-33-new-feature-tool-tips But I don’t want to edit the core WP file each time I update. On line 1884 of ‘template’ in admin/includes I changed remove_action( ‘admin_enqueue_scripts’, array( ‘WP_Internal_Pointers’, ‘enqueue_scripts’ ) ); What could be causing these tool tip messages not to disappear?

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  • esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    It seems to be fixed now. Not sure what exactly corrected the issue. I changed the file above and uploaded it. Then changed it back. Also I had some javascript and jquery links I thought could be interfering and I removed and then added them back.

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