• Resolved camilaoc

    (@camilaoc)


    Hi,
    We have a WooCommerce shop located in Spain and, for the moment, some products (pottery) cannot be send out of the peninsula, neither Canary or Balearic Islands or other countries. It’s a problem of insurance and weight.
    At this time, the shipping costs are configured with a plugin based on rules that distinguish the products by shipping classes (jewellery and pottery). And I have one shipping zone that is “Mainland Spain”, and a second one “Spain”. And I don’t have a rule to ship the “pottery” to “Spain”.
    With this configuration, a client from the islands has not available a shipping method to buy “pottery”. And it works well.
    The problem we have is: if a client includes in the shopping cart a jewel and a pot, the system includes the shipping cost of the jewel, none for the pot, and allow the shipping!!
    Can this plugin avoid this situation?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpcentrics

    (@wpcentrics)

    Hi, @camilaoc, yes, it can 😉

    Fish and Ships can abort a shipping method through an Special Action:

    In all your other zones (not in your first “Mainland Spain”) add a shipping method with Fish and Ships. Set the rules as you need for jewelry shipping cost calculation (probably similar to how you have it now), and add an extra rule for pottery ban: add a “in shipping class” selector, select the “pottery” shipping class, leave cost as is (in any case will be ignored), and add an special action “Abort”. That’s all!

    When the rule selection matches the cart items (some pottery element) the Special Action will be triggered.

    However, Fish and Ships only abort his own method, there is, you should add this Abort Special Action on every shipping method you’ll configured on outside Spain peninsula zone.

    Please, give us feedback about.

    Cheers,
    Carles
    wp-centrics support team

    • This reply was modified 4 years, 1 month ago by wpcentrics.
    • This reply was modified 4 years, 1 month ago by wpcentrics.
    Thread Starter camilaoc

    (@camilaoc)

    Thanks for your quick response. It works perfectly!

    Plugin Author wpcentrics

    (@wpcentrics)

    Glad to help … I mark this topic as resolved then.

    If you like Fish and Ships, you’ll help us a lot by writing a review about 😉

    Kind regards,
    Carles
    wp-centrics support team

Viewing 3 replies - 1 through 3 (of 3 total)
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