Hi sonamanish,
Please check in your theme settings to see if there is a way to turn responsive off or you need to edit CSS to remove responsive setting. Why do you want to disable responsive? it will be useful and easier to view on cell phones or tablets.
InnoGears Support Team.
Hi sonamanish,
If you want to disable responsive you can remove or comment this code in pb.php (wp-content\plugins\ig-pagebuilder\core\pb.php)
$assets['ig-pb-frontend-responsive-css'] = array(
'src' => IG_Pb_Helper_Functions::path( 'assets/innogears' ) . '/css/front_end_responsive.css',
'ver' => '1.0.0',
);
InnoGears Support Team.
Thank you for your prompt reply.
The client requires the site to be the same on pc and mobile since mobile supports only single/two column display which rearranges the design of the page.
I am using go daddy techtra theme which supports responsiveness and I have disabled that through the theme settings.
I couldnt find the file pb.php located at (wp-content\plugins\ig-pagebuilder\core\pb.php) but I found the code you mentioned above in (wp-content\plugins\ig-pagebuilder\core\core.php)
I tried both commenting and removing that code but it didnt affect anything. Columns are still re arranged.
Any further help would be much appreciated.
Hi sonamanish,
You can disable by doing one more step:
+ Go the this file: ig-pagebuilder\ig-pagebuilder\assets\3rd-party\bootstrap3\css\bootstrap.min.css
+ Delete all block with “@media (min-width: 992px)”
+ Save and retry.
But we do not recommend doing this step because it can make PageBuilder has display problem.
InnoGears Support Team.
Thank you for your support
I deleted the section starting with
@media (min-width: 992px)
and also deleted
@media (min-width: 992px) and (max-width: 1199px)
in the file you specified. But nothing changed. Its the same rearrangement of columns.
Any help further would be much appreciated.
I like this plugin because it gives me full control of every element on the page but I cant use it till the responsiveness issue gets resolved.
Thank you
Hi sonamanish,
Please give me your website address so we can know where is the problem and help you to fix it.
Thank you for your information.
InnoGears Support Team.
HI There,
I’m having the same issues, tried the code but nothing has changed. Can someone help?
Hi alxxcheng,
First and formost, i am sorry for the delay in response. The reason is because our plugin IG Page Builder moved to codecanyon.net and the support also there. If you have any questions, please feel free to go to
http://www.innogears.com/forums/forum/product-support/ig-pagebuilder/
However, I really happy to have an opportunity to help you here. Could you let me know your site url and let me know your fpt login account via my email tungnbs@bravebits.vn so that i can take a closer look at the problem?
Have a good day!
Son Tung – Innogears Support Team
