Title: Disable preloader, “Preload animation”
Last modified: August 8, 2021

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# Disable preloader, “Preload animation”

 *  Resolved [misoportwp](https://wordpress.org/support/users/ashepamicuba/)
 * (@ashepamicuba)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/disable-preloader-preload-animation/)
 * Hello good morning I hope you can help me, since customizing I have deactivated
   the preloader, “Preload animation” but it keeps coming out, sometimes yes, other
   times not.
    Is there another way to disable it? Even from your side you may not
   see it at the moment, but I think it behaves randomly, I don’t know how to solve
   it, thank you very much in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdisable-preloader-preload-animation%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [wprsupport](https://wordpress.org/support/users/wprsupport/)
 * (@wprsupport)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/disable-preloader-preload-animation/#post-14747785)
 * Hi [@ashepamicuba](https://wordpress.org/support/users/ashepamicuba/)
 * At first, sorry for the late reply, we had holidays and thank you for choosing
   our theme and service.
 * We checked your shared link and cant get the same issue as you described. Please
   check your caching system on your website, clear cached data and check again.
 * Kind Regards

Viewing 1 replies (of 1 total)

The topic ‘Disable preloader, “Preload animation”’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [wprsupport](https://wordpress.org/support/users/wprsupport/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/disable-preloader-preload-animation/#post-14747785)
 * Status: resolved