Support » Plugin: Complianz | GDPR Cookie Consent » Disable Pop-up banner for logged in users

  • Resolved timmiieehh

    (@timmiieehh)


    Hello,

    I’m receiving the banner pop-up continiously when I’m logged into my WordPress website everytime I refresh the page or when I’m going to another page within my website. I’m not sure if this is a common issue or if there is a setting which I need to change. I can’t find anything in the documentation about this question/issue. Is this normal? Thanks.

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  • Plugin Author RogierLankhorst

    (@rogierlankhorst)

    Hi @timmiieehh,

    If you dismiss the banner, it should stay dismissed. If this is not the case, there might be a jquery error from another plugin on the page. This will show up in the console of your browser.

    If you post your domain here or send it to https://complianz.io/support we can take a look.

    Hi Rogier, Thanks for your reply. I found the problem. I deleted the cookies from Chrome that were related to login data. After that, no more popups.

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