Disable Greeting Message

  • Resolved leondrs

    (@leondrs)


    2 years, 12 months ago

    Hello. I would like to hide the greeting message because it doesnt allow in the mobile version to scroll through the page.

    How can i disable this?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Facebook

    (@facebook)

    2 years, 11 months ago

    Hi @leondrs,

    The administrator of the Facebook Page which the Chat plugin is connected to can change/disable this in the Page’s settings: Settings -> Messaging -> Show a greeting

    Hope this helps!

    Facebook Team

    jumper07

    (@jumper07)

    2 years, 11 months ago

    same problem!
    Show a greeting in settings – turned off
    but the greeting message still appears again and again.

    jumper07

    (@jumper07)

    2 years, 11 months ago

    after I wrote it here the plugin is not sown at all. Please back the plugin to my website.

    Thread Starter leondrs

    (@leondrs)

    2 years, 11 months ago

    @jumper07 I found a solution but its done without the official plugin.

    You get the code from the facebook page (Settings>messaging>add messenger to your website) and at the end of the code you will paste after page id add this:

    greeting_dialog_display=”fade”
    greeting_dialog_delay=”100″>

    Hope this helps

    mdarwish

    (@mdarwish313)

    2 years, 11 months ago

    I have the same problem only on mobile. Although I have turned off Auto Expand in the plugins settings, still it auto expands on mobile, and disables scrolling while expanded

    mdarwish.net/ar

    jumper07

    (@jumper07)

    2 years, 11 months ago

    `Looks like plugin was fixed, but not totally. After chat icon shows for the first time on mobile version, main menu button of website stops working. Only after refreshing the page, main menu button starts working again.

    https://yadi.sk/i/4Zb6W56ZJ_B59w

    http://www.lavenderbear.eu

    error is seen here: https://youtu.be/a-cei5yQ9uk

    Please fix it. Really need your pluggin.

    • This reply was modified 2 years, 11 months ago by jumper07.
Viewing 6 replies - 1 through 6 (of 6 total)
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