Title: Disable feature not working
Last modified: September 22, 2022

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# Disable feature not working

 *  Resolved [dud87](https://wordpress.org/support/users/durantediego/)
 * (@durantediego)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/disable-feature-not-working/)
 * Hi there,
    I am using this plugin since some months on several different web 
   sites and in general it works great with some precautions.
 * One problem we have is using it along with Elementor plugin, in particular some
   elementor templates are bad showed, seems assets are missing and so elements 
   not properly displayed.
 * But other big problems are that “Deactivate cache”, “Clear cache” and “Disable
   assets optimization” features seems do nothing at all! The only way to really
   fix issues is by deactivating Hummingbird plugin from the WordPress Plugins main
   page.
    When we totally deactivate the plugin, the “cache” is really disabled 
   and all related issues disappears.
 * Then we enable again the Hummingbird plugin and issues come back again.
 * So questions are:
    – why Hummingbird “Clear cache” feature do nothing? – why 
   Hummingbird “Deacticate cache” do nothing? (seems plugin is still doing things
   under the hood) – why disabling Hummingbird assets optimization do nothing? –
   why if from Hummingbird->Caching page we disable caching toggle button for “My
   Templates (elementor_library)” section, issues are still there and impacting 
   elementor templates?
 * Please help us to understand how to proper configure the plugin and avoid unexpected
   issues.
 * Many thanks in advance!
    Diego.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Jair – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport15/)
 * (@wpmudevsupport15)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/disable-feature-not-working/#post-16034171)
 * Hi [@durantediego](https://wordpress.org/support/users/durantediego/),
 * I hope you are doing well today!
 * This is an unexpected behavior that has never been reported before.
    It could
   be related to dynamically created assets or manual mode on asset optimization.
 * 1-Please go to Hummingbird->Asset Optimization and switch to Automatic mode if
   it is in Manual one, then click Clear Cache and click Re-check Files buttons 
   there. Then wait for it to be finished, check your site again.
 * 2-If that does not help then please visit Elementor->Tools-> and click Regenerate
   CSS & Data and Sync Library buttons. Repeat the step 1 again.
 * Kind regards,
    Zafer
 *  Thread Starter [dud87](https://wordpress.org/support/users/durantediego/)
 * (@durantediego)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/disable-feature-not-working/#post-16036936)
 * Hi [@wpmudevsupport15](https://wordpress.org/support/users/wpmudevsupport15/),
   
   thanks for your response.
 * I tried your suggestion but nothing happens, issue still persist.
 * Another problem is that also the feature “See this page unminified” do nothing.
   Problem is always present.
 * The only thing that really fix the issue is by completely disabling Hummingbird
   plugin but of course I don’t want to do that since I would like to leverage the
   cache benefits.
 * How can I deeper degug this issue?
 *  Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * (@wpmudevsupport12)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/disable-feature-not-working/#post-16041936)
 * Hi [@durantediego](https://wordpress.org/support/users/durantediego/)
 * Could you please try the following?
 * Elementor > Settings > CSS Print method, switch it to internal.
 * Once done, recheck the Assets optimization files to get the updated files.
 * About the not working features, can you create a Staging website [https://wordpress.org/plugins/wp-staging/](https://wordpress.org/plugins/wp-staging/)
   and run a plugin conflict test: [https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif](https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif)
 * So we can confirm it is not any kind of conflict between Hummingbird and any 
   other plugin.
 * Best Regards
    Patrick Freitas
 *  Thread Starter [dud87](https://wordpress.org/support/users/durantediego/)
 * (@durantediego)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/disable-feature-not-working/#post-16043598)
 * Hi [@wpmudevsupport12](https://wordpress.org/support/users/wpmudevsupport12/)
   
   many thanks for your suggestion which seems fixed the issue!! 🙂
 * I changed the option:
    Elementor → Settings → Advanced → CSS Print Method
 * From “External file” to “Internal Embedding” and it fixed the issue!
    Awesome!
 * Thank you for the support!
    Diego.
 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/disable-feature-not-working/#post-16043728)
 * Hi [@durantediego](https://wordpress.org/support/users/durantediego/)
 * That’s a great news, thank you for letting us know!
 * I’ll mark this ticket as resolved then but in case you’d have any additional 
   questions, don’t hesitate to get back to us, please.
 * Best regards,
    Adam

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Disable feature not working’ is closed to new replies.

 * ![](https://ps.w.org/hummingbird-performance/assets/icon-256x256.gif?rev=2633221)
 * [Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN](https://wordpress.org/plugins/hummingbird-performance/)
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## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [hummingbird](https://wordpress.org/support/topic-tag/hummingbird/)

 * 5 replies
 * 4 participants
 * Last reply from: [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/disable-feature-not-working/#post-16043728)
 * Status: resolved