Title: Disable default WP notifications
Last modified: February 21, 2018

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# Disable default WP notifications

 *  Resolved [jaimeklein](https://wordpress.org/support/users/jaimeklein/)
 * (@jaimeklein)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/disable-default-wp-notifications/)
 * Hello
 * I’m having trouble disabling the default WP notifications. I can’t share my site
   since it’s an intranet behind a firewall. I have no other plugins that send notifications
   installed.
 * I’ve created a custom notification for when a new comment is added / awaiting
   moderation.
    That all works fine. But I’m still getting the default new comment
   notification come through as well. I’ve looked at your page that describes how
   to disable the default WordPress notifications but I must be doing something 
   wrong.
 * When you say “all you have to do is to create a notification for the one you 
   want to disable, then set it to ‘Notification Disabled’ in the ‘Save Notification’
   metabox in the top right of the screen.” I don’t think I’m doing this right somehow.
   Do I click “Add New” then select “New Comment / Awaiting Moderation” from the
   drop down and then Disable then click save? With no other modifications? This
   method didn’t save since the notification required at least one user to be in
   the Send To field. I put my own username, saved, made sure it was disabled then
   tried a comment again, still two emails.
 * What am I doing wrong??
 * Thank you and great plugin,
    Jaime
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdisable-default-wp-notifications%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/disable-default-wp-notifications/#post-9997423)
 * Hi,
    Thanks for your message.
 * Can you take a look at [this support document](https://betternotificationsforwp.com/documentation/notifications/types-of-notification/)
   and then scroll down to the section for the New Comment / Awaiting Moderation
   notification and follow the steps. I’ve fairly certain this will solve your issue
   but if not, please let me know.
 *  Thread Starter [jaimeklein](https://wordpress.org/support/users/jaimeklein/)
 * (@jaimeklein)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/disable-default-wp-notifications/#post-10001026)
 * Hi,
 * That’s fixed the issue, thank you very much!
 * I’m still not 100% sure of the creating a notification with BNFW for a default
   WP notification then disabling it, but my immediate issue is fixed,
 * Thank you!
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/disable-default-wp-notifications/#post-10001931)
 * Hi [@jaimeklein](https://wordpress.org/support/users/jaimeklein/),
    Great, pleased
   it’s fixed.
 * You have the process right for disabling a default notification – just create
   a notification in BNFW for the one you want to disable, then disable it. This
   essentially overrides the default WordPress email with one from BNFW, then switches
   it off so it won’t send.
 * Hope this helps. If you like BNFW and the support, please feel free to [leave an honest review](https://wordpress.org/support/plugin/bnfw/reviews/#new-post).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Disable default WP notifications’ is closed to new replies.

 * ![](https://ps.w.org/bnfw/assets/icon.svg?rev=2531573)
 * [Customize WordPress Emails and Alerts - Better Notifications for WP](https://wordpress.org/plugins/bnfw/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/disable-default-wp-notifications/#post-10001931)
 * Status: resolved