• dominic_ks

    (@dominic_ks)


    Hello,

    I’ve seen that you can really easily enable and disable admin notifications in the plugin, is there a way to do the same for customer notifications?

    Cheers,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi Dominic,

    There is currently no option in the plugin to disable emails to the customer. If we get more demand for something like that, we can look into adding an option for this. That being said, I’m not sure why you would want to do it. That would mean the customer would have no reference to come back to about their reservation and would force you to rely on the fact that the customer has correctly noted down, and correctly remembers, their booking time. It helps you avoid mix-ups and gives the customer a reference if they don’t remember the exact booking details. Could you let me know what your use case would be that would negate the need to have the customer receive a confirmation of their booking?

    • This reply was modified 4 months ago by jaysupport.
    dominic_ks

    (@dominic_ks)

    Hello,

    Thanks for the reply. I have a client who is using this plugin and they have asked if this is possible as they prefer to write an email to each customer who books rather than use the automated responses. They don’t get a huge volume of bookings.

    Thanks,

    Plugin Support jaysupport

    (@jaysupport)

    Oh, ok, that makes sense. Thank you for getting back to me! Hopefully we can add an option to disable customer emails in a future update.

Viewing 3 replies - 1 through 3 (of 3 total)
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