Title: Directory structure.
Last modified: August 22, 2016

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# Directory structure.

 *  Resolved [gulliver](https://wordpress.org/support/users/gulliver/)
 * (@gulliver)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/directory-structure-4/)
 * I like to keep my pages contained within an appropriate directory structure.
 * With this in mind, my preference is to have all activity for this plugin within
   a ‘support’ directory.
 * I can set the ‘submit’ and ‘my tickets’ accordingly, with a /support/submit’ 
   type link but individual tickets are outside of the ‘support’ directory structure.
 * I don’t think I missed anything in the config, so is this something which can
   be done?
 * [https://wordpress.org/plugins/awesome-support/](https://wordpress.org/plugins/awesome-support/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [julien731](https://wordpress.org/support/users/julien731/)
 * (@julien731)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/directory-structure-4/#post-5875660)
 * This is possible, but surely not easy. You will need to change the way the post
   type is registered by using the [`wpas_ticket_type_args`](https://github.com/ThemeAvenue/Awesome-Support/blob/master/includes/class-post-type.php#L102)
   filter and then create a custom redirect rule.
 * I suggest you check out this tutorial and apply to your case: [http://vocecommunications.com/blog/2010/11/adding-rewrite-rules-for-custom-post-types/](http://vocecommunications.com/blog/2010/11/adding-rewrite-rules-for-custom-post-types/)
 *  Thread Starter [gulliver](https://wordpress.org/support/users/gulliver/)
 * (@gulliver)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/directory-structure-4/#post-5875669)
 * Thanks.
 * Honestly though, it’s just not worth the effort.
 * If I had a tech brain, I might question why it wasn’t an easier process – especially
   as the ‘submit’ and ‘my tickets’ pages already seem to behave accordingly.
 * But I don’t, and so I won’t. No worries.
    🙂
 *  Plugin Author [julien731](https://wordpress.org/support/users/julien731/)
 * (@julien731)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/directory-structure-4/#post-5875786)
 * Unfortunately it’s due to WordPress rewriting system. Their system works great
   but it is just not possible to have something that covers every possibility. 
   Sorry I couldn’t help more.
 *  Thread Starter [gulliver](https://wordpress.org/support/users/gulliver/)
 * (@gulliver)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/directory-structure-4/#post-5875794)
 * Thanks.
    Good attitude I wish others were so conscientious. It’s a good plugin–
   works well.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Directory structure.’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
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 * 4 replies
 * 2 participants
 * Last reply from: [gulliver](https://wordpress.org/support/users/gulliver/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/directory-structure-4/#post-5875794)
 * Status: resolved