Title: Directory Pro Notification
Last modified: April 4, 2019

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# Directory Pro Notification

 *  Resolved [cynthia554](https://wordpress.org/support/users/cynthia554/)
 * (@cynthia554)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/directory-pro-notification/)
 * I have BNFW plugin installed in conjunction with the Directories Pro plugin. 
   When I installed BNFW, a few email notifications are automatically created by
   Directories Pro plugin including an email that gets sent to the Administrator
   when a “Business Listing Pending Review”. [https://directoriespro.com/documentation/additional-features-and-settings/notifications.html](https://directoriespro.com/documentation/additional-features-and-settings/notifications.html)
   That notification was working just fine initially and the emails were being sent
   to the Administrator as expected.
 * However, I edited that notification by changing the message body and I also changed
   it so that the notification would be sent to the “post author” instead of the
   Administrator. But when I made those changes, the notification stopped working
   altogether. I don’t know what could be causing the issue. I tried to revert back
   to the way it was originally set up (sending the email to the Administrator) 
   but that no longer works either. I also tried to create a brand new notification
   instead of just editing the one that was set up by the Directories Pro plugin
   but that didn’t work either.
 * I’m really frustrated because all I want to do is create a notification that 
   gets sent to the post author informing them that their listing is pending review
   and giving them instructions on what to expect. Why is this so difficult to set
   up? Why isn’t it working anymore? Is there a way to completely uninstall BNFW
   so that I can reinstall it with the default settings?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/directory-pro-notification/#post-11394614)
 * Hi [@cynthia554](https://wordpress.org/support/users/cynthia554/),
    Thanks for
   your message.
 * So I think there are two potential issues here, most likely stemming from BNFW
   being unable to override the notifications from Directories Pro because of the
   way the theme has been coded.
 * Firstly, disabling BNFW will tell you if the default notification that Directories
   Pro creates is working or not. If it does, then we know the issue is with BNFW.
   If it’s not, then it’s most likely an issue with sending email from your site
   in general or Directories Pro itself (perhaps via a recent update to the theme).
 * First thing you can try is to ensure both Directories Pro and BNFW are enabled
   and then install and set-up the Post SMTP plugin. This should improve email deliverability
   as well as provide you with an email log to show you whether emails are being
   sent from your site but not being delivered for some reason.
 * If this doesn’t resolve it, the second thing to try would be to contact Directories
   Pro and see if there’s a way to disable the notifications they send out, either
   in the theme options or via a line of code in your functions.php file, so that
   you can use BNFW instead.
 * Let me know how you get on with the above.

Viewing 1 replies (of 1 total)

The topic ‘Directory Pro Notification’ is closed to new replies.

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 * [Customize WordPress Emails and Alerts - Better Notifications for WP](https://wordpress.org/plugins/bnfw/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/directory-pro-notification/#post-11394614)
 * Status: resolved