Title: Directory permissions error
Last modified: August 20, 2016

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# Directory permissions error

 *  Resolved [tate-ramingham](https://wordpress.org/support/users/tate-ramingham/)
 * (@tate-ramingham)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/directory-permissions-error/)
 * Getting the following error after updating the plugin and re-saving the settings:
 * WARNING: Your spritegen folder is not writeable by the server! Need Help?
 * Here are the specific error strings:
    Warning: fopen(/home/0/2/0/1559/1559/public_html/
   wp-content/uploads/shareaholic/spritegen/jquery.shareaholic-publishers-sb.min.
   js) [function.fopen]: failed to open stream: No such file or directory in /home/
   USERNAME/public_html/wp-content/plugins/shareaholic/includes/shrsb_settings_page.
   php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   spritegen/jquery.shareaholic-share-buttons.min.js) [function.fopen]: failed to
   open stream: No such file or directory in /home/USERNAME/public_html/wp-content/
   plugins/shareaholic/includes/shrsb_settings_page.php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   spritegen/sprite.css) [function.fopen]: failed to open stream: No such file or
   directory in /home/USERNAME/public_html/wp-content/plugins/shareaholic/includes/
   shrsb_settings_page.php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   spritegen/shareaholic-share-button.css) [function.fopen]: failed to open stream:
   No such file or directory in /home/USERNAME/public_html/wp-content/plugins/shareaholic/
   includes/shrsb_settings_page.php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   spritegen/sprite.png) [function.fopen]: failed to open stream: No such file or
   directory in /home/USERNAME/public_html/wp-content/plugins/shareaholic/includes/
   shrsb_settings_page.php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   spritegen/shareaholic-publishers-mini.png) [function.fopen]: failed to open stream:
   No such file or directory in /home/USERNAME/public_html/wp-content/plugins/shareaholic/
   includes/shrsb_settings_page.php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   spritegen/arrow_up.png) [function.fopen]: failed to open stream: No such file
   or directory in /home/USERNAME/public_html/wp-content/plugins/shareaholic/includes/
   shrsb_settings_page.php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   spritegen/arrow_down.png) [function.fopen]: failed to open stream: No such file
   or directory in /home/USERNAME/public_html/wp-content/plugins/shareaholic/includes/
   shrsb_settings_page.php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   index.html) [function.fopen]: failed to open stream: No such file or directory
   in /home/USERNAME/public_html/wp-content/plugins/shareaholic/includes/shrsb_settings_page.
   php on line 392
 * Warning: fopen(/home/0/2/0/1559/1559/public_html/wp-content/uploads/shareaholic/
   spritegen/index.html) [function.fopen]: failed to open stream: No such file or
   directory in /home/USERNAME/public_html/wp-content/plugins/shareaholic/includes/
   shrsb_settings_page.php on line 392
 * So I followed the instructions and the spritegen directory permissions were changed
   to 775. This didn’t fix the issue.
 * Also the spritegen directory wasn’t named spritegen. It was named spritegen_default.
   So I tried changing that to just spritegen and that too didnt’ work.
 * I’ve tried removing the plugin and reinstalling it. Nothing works.
 * I’m out of ideas and have no clue why it is not working
 * [http://wordpress.org/extend/plugins/shareaholic/](http://wordpress.org/extend/plugins/shareaholic/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [lmae222](https://wordpress.org/support/users/lmae222/)
 * (@lmae222)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/directory-permissions-error/#post-3438197)
 * I am having the same problem. I tried the 775 and the 777 deal and also tried
   changing all image folders under the uploads file to 777 as well… nothing seems
   to be working.
 * I’ve been looking for an answer all morning… this link takes you to a site that
   talks about a backup folder, which I cannot find in either FileZila or WordPress…
   [http://silkenhut.com/warning-your-backup-directory-is-not-writable-wordpress-error/](http://silkenhut.com/warning-your-backup-directory-is-not-writable-wordpress-error/)
 * And heres a link that says theres nothing you can do about it… [http://wordpress.org/support/topic/upgrading-failes-no-chmod-777-does-not-work](http://wordpress.org/support/topic/upgrading-failes-no-chmod-777-does-not-work)
 * I hope I figure this out today!
 *  [lmae222](https://wordpress.org/support/users/lmae222/)
 * (@lmae222)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/directory-permissions-error/#post-3438237)
 * there is also talk that moving the .htaccess file from a sub folder to the root
   folder is the key…
 *  [lmae222](https://wordpress.org/support/users/lmae222/)
 * (@lmae222)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/directory-permissions-error/#post-3438243)
 * I just found something that FINALLY worked for me… at least for now…
 * In WordPress, go to the SexyBookmarks page and scroll down to **compatibility
   settings**.
 * Under **Custom Path to Shareaholic File Resources** there was something written
   there that was different then the default. I copied the default path and my changes
   were finally saved.
 *  [Celeste – Shareaholic](https://wordpress.org/support/users/creign/)
 * (@creign)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/directory-permissions-error/#post-3438316)
 * Hi everyone! Here’s a more current support doc that addresses the spritegen errors:
   [http://support.shareaholic.com/customer/portal/articles/386748-how-do-i-fix-the-spritegen-directory-write-errors-](http://support.shareaholic.com/customer/portal/articles/386748-how-do-i-fix-the-spritegen-directory-write-errors-)
 * Additional Notes:
    Usually, the Default Path and Custom Path should match; so,
   if you find that for some reason they do not and all else fails, copy the Default
   Path into the Custom Path input box, and that should do the trick. 🙂
 *  [security_man](https://wordpress.org/support/users/security_man/)
 * (@security_man)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/directory-permissions-error/#post-3438430)
 * c reign… did all of that, still no love.
 * Maybe this will be a clue: The link to the spritegen folder is not correct in
   the error message. Where it says “WARNING: Your spritegen folder is not writeable
   by the server! Need Help?”
 * the word spritegen links to to domain.com/spritegen not domain.com/wp-admin/uploads/
   shareaholic/spritegen
 * i have the custom path set correctly and the chmod on it to 777 as well, just
   to make sure. any ideas?
 *  [Celeste – Shareaholic](https://wordpress.org/support/users/creign/)
 * (@creign)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/directory-permissions-error/#post-3438431)
 * Hey security_man, the custom path shouldn’t link directly with the spritegen 
   folder. It should link to the shareaholic directory under uploads. Make sure 
   that your custom path is identical to the default path.
 * If you find that there is still an error, try performing a clean install as described
   in [this article](http://support.shareaholic.com/customer/portal/articles/688572-how-to-perform-a-clean-install),
   because something may have gone wrong in the initial install.
 * After saving your SexyBookmarks settings, verify the folder location in your 
   uploads directory and permissions. If the Custom Path is auto-filled with something
   other than what you see the in the Default Path, please copy that path to me 
   in your response.
 *  [danielleom](https://wordpress.org/support/users/danielleom/)
 * (@danielleom)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/directory-permissions-error/#post-3438455)
 * Hey Imae 222. I created an user (for some reason I didnt have one) just to thank
   you. Great that you shared. Just worked for me as well. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Directory permissions error’ is closed to new replies.

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## Tags

 * [permissions](https://wordpress.org/support/topic-tag/permissions/)

 * 7 replies
 * 5 participants
 * Last reply from: [danielleom](https://wordpress.org/support/users/danielleom/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/directory-permissions-error/#post-3438455)
 * Status: resolved