Title: Digital file store
Last modified: September 18, 2023

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# Digital file store

 *  [cyziia](https://wordpress.org/support/users/cyziia/)
 * (@cyziia)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/digital-file-store/)
 * Hey, I have a problem with the store. I have a site on wordpress and everything
   was working ok. When someone buys a file from my store it works and opens, but
   after time customers write that it displays a 403 error. can you check this? 
   I have to work sending them files.
 * Video: [https://customer-service-a5c590aa540b.intercom-attachments-3.com/i/o/833400376/343d4d217b7d36df60ef2270/Edytuj+produkt+%E2%80%9EPakiet+XXL+DZIE%C5%83+PRZEDSZKOLAKA%E2%80%9D+%E2%80%B9+Dla+Nauczyciela+Online+%E2%80%94+WordPress+-+Google+Chrome+2023-09-18+21-17-44.mp4?expires=1695066502&signature=dabd258ab6271e460fa653c152d5bbcb580c147f01873ac848cda86fb4774890](https://customer-service-a5c590aa540b.intercom-attachments-3.com/i/o/833400376/343d4d217b7d36df60ef2270/Edytuj+produkt+%E2%80%9EPakiet+XXL+DZIE%C5%83+PRZEDSZKOLAKA%E2%80%9D+%E2%80%B9+Dla+Nauczyciela+Online+%E2%80%94+WordPress+-+Google+Chrome+2023-09-18+21-17-44.mp4?expires=1695066502&signature=dabd258ab6271e460fa653c152d5bbcb580c147f01873ac848cda86fb4774890)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdigital-file-store%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/digital-file-store/#post-17060607)
 * looking at your site, you woocommerce.
 * I recommend getting in touch with WooCommerce’s support about this via https://
   woocommerce.com/my-account/create-a-ticket/ if you have any of their paid WooCommerce
   products or https://wordpress.org/support/plugin/woocommerce/ if you do not.

Viewing 1 replies (of 1 total)

The topic ‘Digital file store’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/digital-file-store/#post-17060607)
 * Status: not resolved

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