Support » Plugin: Digg Digg » Digg Digg Email Shares not Showing up in ShareThis Analytics

  • Hi,

    I’m using the Digg Digg floating bar with the Email button enabled, and I’m not getting any ShareThis stats for email shares.

    I’ve triple-checked that the ShareThis publisher ID under “Extra Integration” is there and correct.

    I sent a test email to myself, which arrived successfully, but this activity never showed up in ShareThis analytics, even after the 24 hours they instruct you to wait.

    Then I sent myself a test email using the ShareThis plugin, and that one tracked correctly in ShareThis analytics.

    Can someone from BufferApp please confirm that Digg Digg email shares are tracked by ShareThis analytics? I would assume so, since you ask for the ShareThis publisher ID in your plugin settings. Something seems off with the integration between Buffer / Digg Digg and ShareThis.

    Any idea what the problem could be? I’d like to be able to track email shares. Thanks.

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  • FYI, I get this message in Firebug’s Debug Info panel, even though I have already entered the ShareThis Publisher Key under “Extra Integration”:

    “Please specify a ShareThis Publisher Key
    For help, contact

    When I “View Source,” the Publisher key is there, so I don’t understand why I’m getting a debug message saying it’s not.

    Ex. stLight.options({publisher:XXXXXX….

Viewing 1 replies (of 1 total)
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