Title: Different status for split order Last modified: June 1, 2020 --- # Different status for split order * Resolved [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/) * Hi Fahad, * Thanks for this great extension ! * I’ve a question : I’m using Inclusive split, but I want the order with my product selected as “inclusive” appears in a special status. * Example : Customer’s order : product A + product B + product C Split Inclusive = Product A ==> Statut “Waiting” Other Split = Product B, Product C ==> Status“ PENDING” * Could you tell me how I can do that ? * Other question : do you have a list and description of all the feature with the premium extension ? * Thanks for your help ! Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/topic/different-status-for-split-order/page/2/?output_format=md) [3](https://wordpress.org/support/topic/different-status-for-split-order/page/3/?output_format=md) [→](https://wordpress.org/support/topic/different-status-for-split-order/page/2/?output_format=md) * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12923855) * Thank you for the generous feedback. On settings page you will see a split lock dropdown. Under that, there is another dropdown for the splitted orders status. So as you are using inclusive method, try that dropdown and another dropdown about original/parent order status. This is your first requirement. * And quickly you can review FAQs and screenshots section on plugin page to know about more methods and features. * Mainly, there are group based split method available in advanced version. Each item as a video tutorial and screenshot link with it on settings page. * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12925798) * Thanks for your quick reply. * I’ve bought the premium extension… But that not resolve my problem * As I said, I’m using the inclusive split AND I delete the parent order. * So I have ORDER X = product A + product B ==> deleted 2 plit orders generated: Order Y : A (product inclusive) Order Z : B (others product into the parent order) * My question is, in this case, how to affect a special status to Order Y (different from order Z) ? * The result that I want is : Order Y = status WAITING Order Z = Status PENDING * Many thanks for your help * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12925815) * @polo6 please follow these steps: * Do not delete the parent order and use this option instead * Optional Settings: Remove Items from Parent Order on Split? * It will create a splitted order with separate order status and parent order with separate order status. * Try that and let me know if it works. * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12925905) * Thanks for your quick reply ! * I followed uyour instruction but I always have the problem : * – Order parent still there and complete (with all the products inside) – 1 Split order with my product inclusive – 1 Split order with the others products * All these 3 orders have the same status. * Do you have an other solution ? * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12925934) * [@polo66](https://wordpress.org/support/users/polo66/) please update your copy from the same website. I mean, get the updated copy of version 3.2.1. I have uploaded a few minutes ago. As this version is in beta mode so not released for public yet. Kindly try and let me know. * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12926301) * Many thanks Fahad, you’re so fast ! * So, I’ve made several test. It’s running good, but it could take some times: exemple : 2.00pm : I receive the order complete (not splitted) 2.09pm : The order is splited. * That’s normal ? * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12926351) * [@polo66](https://wordpress.org/support/users/polo66/) no it’s not normal. Because it was expected that when you place an Order so immediately it should split on thank you page. * But there is an exception, maybe you are using split lock dropdown? So when you change any order status to the required one, then split happens? I am not sure about it, please confirm. * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12926368) * The split lock dropdown is on “No Lock (default)” * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12926381) * You should get it splitted immediately on thank you page after order placement. Send me your settings page screenshot. * Make sure the following item is unchecked * Do not refresh “Thank You” page to display child orders on split * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12926508) * please find below the screenshot [https://ibb.co/wc3fM13](https://ibb.co/wc3fM13) * I confirm you that the order on the thank you page isn’t splitted. * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12926516) * [@polo66](https://wordpress.org/support/users/polo66/) right top, optional settings, Auto Split should be TURNED ON. Please try that. * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12926707) * Ok, after several test it’s ok ! * 2 questions : 1) On the thank you page, I can see the two orders, but only one has an order id. [https://ibb.co/jHhm4sZ](https://ibb.co/jHhm4sZ) 2) is that running on the same way for Exclusive split ? * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12926793) * Dear Fahad, * that’s ok , it’s running good with exclusive !! Really great thank you so much for your help ! * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12927114) * Sorry Fahad, * I still have a problem with the parent order/ * This is my case : Order with 3 items, 1 with Exclusive. (also tested with 4 items, 2 exclusives, 2 normals) * In backoffice, I see 3 orders : Order complete Order With 2 items no exclusive Ordier with 1 items exclusive * Remove Items from Parent Order on split is checked. Before to see this problem, I’ve tried to setup the email “order splitted summary” * Thread Starter [polo66](https://wordpress.org/support/users/polo66/) * (@polo66) * [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/#post-12927224) * Edit : there is no problem with inclusive method Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/topic/different-status-for-split-order/page/2/?output_format=md) [3](https://wordpress.org/support/topic/different-status-for-split-order/page/3/?output_format=md) [→](https://wordpress.org/support/topic/different-status-for-split-order/page/2/?output_format=md) The topic ‘Different status for split order’ is closed to new replies. * ![](https://ps.w.org/woo-order-splitter/assets/icon-256x256.png?rev=2640211) * [Order Splitter for WooCommerce](https://wordpress.org/plugins/woo-order-splitter/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-order-splitter/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-order-splitter/) * [Active Topics](https://wordpress.org/support/plugin/woo-order-splitter/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-order-splitter/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-order-splitter/reviews/) * 32 replies * 3 participants * Last reply from: [polo66](https://wordpress.org/support/users/polo66/) * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/different-status-for-split-order/page/3/#post-12943610) * Status: resolved