Title: different orders using the same Kustom session
Last modified: March 13, 2026

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# different orders using the same Kustom session

 *  [hungpham](https://wordpress.org/support/users/hungpham/)
 * (@hungpham)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/different-orders-using-the-same-kustom-session/)
 * If a customer places an order with a slow network, it might take a little time
   for completing payment. Then if the customer clicks to the payment button again,
   another new order will be created, but because Kustom is holding one session 
   for a while, the new order will be created with the same Kustom session. Then
   Kustom doesn’t know which order needs to be finalized. It ends up to fail both.
 * Should the plugin detect and allow only one order in one Kustom working session?

Viewing 1 replies (of 1 total)

 *  [robinkrokedil](https://wordpress.org/support/users/robinkrokedil/)
 * (@robinkrokedil)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/different-orders-using-the-same-kustom-session/#post-18852819)
 * Hi,
   To clarify, do you mean the customer hits “Pay order”-button again before
   the Kustom modal even appears, or does it happen later in the process? It would
   also be helpful to know if you’ve identified why the server is responding slowly
   in those instancesis it a hosting issue or perhaps a delay in the Kustom response?
   Could you please verify if there are any error messages in the log?Ensure that
   no user IDs or credentials are shared publicly.

Viewing 1 replies (of 1 total)

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 * ![](https://ps.w.org/klarna-checkout-for-woocommerce/assets/icon-256x256.png?
   rev=3332778)
 * [Kustom Checkout for WooCommerce](https://wordpress.org/plugins/klarna-checkout-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/klarna-checkout-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/klarna-checkout-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/klarna-checkout-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/klarna-checkout-for-woocommerce/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [robinkrokedil](https://wordpress.org/support/users/robinkrokedil/)
 * Last activity: [1 month, 3 weeks ago](https://wordpress.org/support/topic/different-orders-using-the-same-kustom-session/#post-18852819)
 * Status: not resolved