Support » Plugin: WordPress Email Template Designer - WP HTML Mail » Different look on computer and phone

  • Resolved tigervilja

    (@tigervilja)


    Hello, using your plugin I am able to design the layout to my liking BUT the colours are different on the phone than what I have designed. Using Mac and Iphone and using their Mail client. On the mac everything looks as it should but on Iphone all colours have changed. Wha could be the problem? Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @tigervilja
    Do you use some custom CSS?
    If not, can you post some screenshots to help me understand the problem?
    best regards, Hannes

    Thread Starter tigervilja

    (@tigervilja)

    Hello Hannes, it seems like it is IOS 13 dark mode that is creating this problem. All other mails look ok in dark mode but sadly not the ones sent using your template. Thank you /Roger

    My small experience: From one device to the other, Dark mode is a real buggy feature. I never use this.

    Regards,

    Hey Roger,
    I know what you mean, I often have this situation when I receive newsletters or formatted signatures in emails. I’ve put this on our task list, but it doesn’t have the highest priority so please be patient. Can you send some screenshots?
    best regards, Hannes

    Plugin Support juliangk

    (@juliangk)

    Hello tigervilja,

    as there has been no response in quite some time, I will mark this thread as resolved.

    If you need any further assistance, please open a new thread.

    Best regards
    Julian

Viewing 5 replies - 1 through 5 (of 5 total)
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