Support » Plugin: WP HTML Mail - Email Designer » Different look on computer and phone

Different look on computer and phone

  • tigervilja

    (@tigervilja)


    1 month ago

    Hello, using your plugin I am able to design the layout to my liking BUT the colours are different on the phone than what I have designed. Using Mac and Iphone and using their Mail client. On the mac everything looks as it should but on Iphone all colours have changed. Wha could be the problem? Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hannes Etzelstorfer

    (@haet)

    1 month ago

    Hello @tigervilja
    Do you use some custom CSS?
    If not, can you post some screenshots to help me understand the problem?
    best regards, Hannes

    tigervilja

    (@tigervilja)

    1 month ago

    Hello Hannes, it seems like it is IOS 13 dark mode that is creating this problem. All other mails look ok in dark mode but sadly not the ones sent using your template. Thank you /Roger

    Anticosti

    (@anticosti)

    1 month ago

    My small experience: From one device to the other, Dark mode is a real buggy feature. I never use this.

    Regards,

    Plugin Author Hannes Etzelstorfer

    (@haet)

    1 month ago

    Hey Roger,
    I know what you mean, I often have this situation when I receive newsletters or formatted signatures in emails. I’ve put this on our task list, but it doesn’t have the highest priority so please be patient. Can you send some screenshots?
    best regards, Hannes

Viewing 4 replies - 1 through 4 (of 4 total)
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