Support » Plugin: Google Analytics for WordPress by MonsterInsights » didn’t work for me and no support at all

  • blogflipflops

    (@blogflipflops)



    I have installed monsterinsights and opened a Google Analytics account exactly as described but nothing happened.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    Data takes 24 hours to begin flowing in. We have a really good support team that consistently earns us 5 star ratings here on WordPress.org. Despite saying “no support at all” I don’t actually see a ticket for you in our help desk system. I wish you would have reached out to us prior to opening a review for something we could have probably helped you with

    -Chris

    blogflipflops

    (@blogflipflops)

    I wasn’t going to give a bad evaluation if it was within the 24hs deadline.
    I waited around 5 days, re-authenticated, but still didn’t work.
    I am sorry but I didn’t find anywhere I could get support from you.

    Plugin Author chriscct7

    (@chriscct7)

    There’s a support forum for all plugins right here on WordPress.org right next to the button used to leave a review and we can also be reached at MonsterInsights.com/contact via the pre-sale form (you’ll want to utilize the latter option so we can take a look at this issue).

    Note, review ratings can be changed at any time, so if you want to use our plugin feel free to reach out to us, we’re happy to help whenever we can

    -Chris

Viewing 3 replies - 1 through 3 (of 3 total)
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