• fb

    (@fburley)


    I’m up to date on all plugins and using elementor pro with Ocean WP. It was on my list to try out Hummingbird but when I hit activate, I got the gray screen “this site is experiencing technical difficulties”. Had to go into cPanel and remove it and now I’m good to go again. I would like to try again soon.

Viewing 8 replies - 1 through 8 (of 8 total)
  • fb

    (@fburley)

    My site is using HardenedPHP, by CloudLinux. HardenedPHP is a way of supporting older versions of PHP without compromising security. New site but Green Geeks has us set up this way.

    Plugin Author Anton Vanyukov

    (@vanyukov)

    Hi @fburley,

    I’m sorry that you are experiencing this issue. Unfortunately it’s a bug in outdated PHP versions that we missed during testing. We’ll be rolling out an update with a fix soon. For now, could you please edit hummingbird-performance/admin/pages/class-upgrade.php and on line 12 replace
    use Hummingbird\Core\Settings;
    with
    use Hummingbird\Core\Settings as Settings_Module;
    and on line 27 replace
    $settings = Settings::get_settings( 'settings' );
    with
    $settings = Settings_Module::get_settings( 'settings' );

    This can also be fixed by updating to a recent PHP version.

    Best regards,
    Anton

    fb

    (@fburley)

    I won’t be editing any php but I will work on updating my version of php. Thank you for the quick reply and I will try again soon.

    Plugin Author Anton Vanyukov

    (@vanyukov)

    @fburley,

    Welcome. We’re also testing a patch at the moment, hopefully it will be released in a few hours.

    Best regards,
    Anton

    fb

    (@fburley)

    Fantastic support Anton!

    Plugin Author Anton Vanyukov

    (@vanyukov)

    @fburley,

    We’ve released an updated version with the fix to the critical php error. Sorry for that. Please give Hummingbird a go and see if you’re satisfied with the experience. If you have any more question regarding Hummingbird, feel free to ask here or create separate support threads.

    Best regards,
    Anton

    fb

    (@fburley)

    Wow that was fast! I look forward to trying it out.

    fb

    (@fburley)

    I updated my php to 7.2 in cPanel so I don’t know if the patch worked. But I do know that I have Hummingbird running now. Thank you for the great support!

Viewing 8 replies - 1 through 8 (of 8 total)
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