Title: Good plugin just not what I needed.
Last modified: April 10, 2017

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# Good plugin just not what I needed.

 *  [barbedhook](https://wordpress.org/support/users/barbedhook/)
 * (@barbedhook)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/didnt-work-197/)
 * Plugin wasn’t what I needed but seemed to work well. Found an issue between my
   custom theme and the plugin, but we were able to work together and figure it 
   out, so I recommend contacting customer service if you have any issues.
    -  This topic was modified 9 years, 1 month ago by [barbedhook](https://wordpress.org/support/users/barbedhook/).
    -  This topic was modified 9 years, 1 month ago by [barbedhook](https://wordpress.org/support/users/barbedhook/).
    -  This topic was modified 9 years, 1 month ago by [barbedhook](https://wordpress.org/support/users/barbedhook/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [vark](https://wordpress.org/support/users/vark/)
 * (@vark)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/didnt-work-197/#post-9015998)
 * Hi,
    Thanks for trying the plugin out. Please supply:
 * (*) precise nature of error received.
 * (*) your System Report:
    – Go into wp-admin, select Woocommerce->System Status.–
   Click button ‘Get System Report’ at top of page. – Click button ‘Copy for Support’.–
   Paste into a return email to me.
 * Best,
    Vark
 *  Plugin Author [vark](https://wordpress.org/support/users/vark/)
 * (@vark)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/didnt-work-197/#post-9016271)
 * Just to follow up:
 * There was an issue, we worked on it together, it turned out to be a custom theme
   problem.
 * Commenting out a line in the custom theme solved the problem.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Good plugin just not what I needed.’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [barbedhook](https://wordpress.org/support/users/barbedhook/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/didnt-work-197/#post-9016271)