Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    Check the page source for errors (usually Ctl-U in your browser and then look for a “Fatal Error” near the end).

    Also check your PHP error logs.

    The most common reason for a blank page is running out of memory so check your PHP memory limit as well.

    Thread Starter matmatin

    (@matmatin)

    [01-Jan-2015 15:15:29 UTC] PHP Fatal error: Out of memory (allocated 39845888) (tried to allocate 30720 bytes) in /home/jazireag/public_html/wp-content/plugins/wp-statistics/wp-statistics.php on line 103

    [02-Jan-2015 07:03:50 UTC] error Duplicate entry ‘2015-01-02-/biato’ for key ‘date_2’ in database wordpress for INSERT INTO khm_statistics_pages (uri,date,count,id) VALUES (‘/biato’,’2015-01-02′,1,’0′) made for shutdown_action_hook, do_action(‘shutdown’), call_user_func_array, wp_statistics_shutdown_action, Hits->Pages

    these are in error page
    what should i do now?

    Plugin Contributor Greg Ross

    (@gregross)

    You need to increase the PHP memory limit, it looks to be set at ~38mb at the moment, try 64mb and see how that goes.

    Thread Starter matmatin

    (@matmatin)

    it set at 128 and i try 256
    nothing happen
    whats wrong with the other error (duplicate entry)

    Thread Starter matmatin

    (@matmatin)

    other page of the plugin work
    like browser menu, hits menu …
    but the only page it didn’t work is the wp-statistics.php

    Plugin Contributor Greg Ross

    (@gregross)

    The duplicate entry is expected, it’s a race condition when the same visitor hits the site virtually at the same time (usually a bot crawling the site).

    Did you restart your web server after the php.ini change?

    Check your logs and see if there are any error messages.

    Thread Starter matmatin

    (@matmatin)

    thank you so much for your advice
    i clear my browser cash and saved url and it’s solved

    Plugin Contributor Greg Ross

    (@gregross)

    No problem.

Viewing 8 replies - 1 through 8 (of 8 total)
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