Support » Plugin: ShortPixel Image Optimizer » didn't like the quality of lossy problem with restore

  • Restore backup where is it? i don’t find it under setting->Media i used lossy and i don’t like the quality

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  • Plugin Author ShortPixel



    All your original images are safe, as they get saved in a separate backup folder.

    You can undo the optimisation, anytime, from your Media Library. Each image in the library can be replaced with the original one, by click-ing on the ‘Restore backup’ option.
    (we made a print screen of this option in the last image on the Screenshots page).

    We’re sorry to hear the lossy optimisation didn’t work for you. For further assistance, please contact us and we’ll give you direct technical support!

    ok find it. yeah you should make it more clear were it’s and maybe add a mass restore feature. Although as i am looking again maybe i was a little bit harsh with the review about the quality. thanks

    Plugin Author ShortPixel


    We will take this into account, although we hope to fix all problems and make restore backup feature unnecessary 🙂

    Thank you for your replies and feedback!

Viewing 3 replies - 1 through 3 (of 3 total)
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