Support » Plugin: Business Directory Plugin - Easy Listing Directories for WordPress » Didn’t Import – Support Refused to help. Worthless.

  • digconsulting

    (@digconsulting)


    Funny thing is the Free Lite version worked for 2 years. As soon as we purchased the Premium $100 version, none of our CSV import lists would import fully – only a couple data points. I spent 2 months requesting tech support or refund. Salman kept saying that would get to it, but never did

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support bobbied

    (@bobbied)

    Hi @digconsulting

    I’m very sorry to hear that you had a bad experience here. I’m looking into this with my team, and I would really appreciate it if you would give us another chance at this. I would personally like to troubleshoot this issue with you further.

    Please contact us with a link to this forum thread here and ask for Bobbie:  http://businessdirectoryplugin.com/contact/

    Thank you for letting me know about the issue, and again, I’m very sorry for the inconvenience this may have caused.

    Best,

    ~Bobbie

    Plugin Support bobbied

    (@bobbied)

    Hi @digconsulting

    I’m sorry I didn’t hear back from you on this — we were and remain very willing to work with you on this issue. Please contact me directly if you change your mind.

    Best,

    ~Bobbie

    Thread Starter digconsulting

    (@digconsulting)

    Hi Bobbi
    I began emailing tech support in June. It is now September and the premium BD plugin still isn’t displaying complete records.

    BD tech support has had me invest dozens of hours in compiling a simple CVS that won’t upload. 350 records. How do other companies afford to invest seemingly what, 30 or 50 hours? to make a simple CVS upload.

    Plugin Support bobbied

    (@bobbied)

    Hi @digconsulting

    Thanks for the update. I’ve emailed you directly to see if we can get this resolved, as we don’t want to leave this unaddressed.

    Best,

    ~Bobbie

Viewing 4 replies - 1 through 4 (of 4 total)
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