Title: Did the User Interface Change?
Last modified: July 20, 2020

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# Did the User Interface Change?

 *  [jerryg05](https://wordpress.org/support/users/jerryg05/)
 * (@jerryg05)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/did-the-user-interface-change/)
 * It seems like the user interface changed since the last update. Will the old 
   user interface come back or is there a way to switch it back?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [cynthiad](https://wordpress.org/support/users/cynthiad/)
 * (@cynthiad)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/did-the-user-interface-change/#post-13147359)
 * If you are not seeing the submenu anymore, you can try to delete the plugin and
   reinstall it. Then you’ll be prompted to use the installation wizard to set things
   up. That worked for me, but any data you had will be lost.
 *  Thread Starter [jerryg05](https://wordpress.org/support/users/jerryg05/)
 * (@jerryg05)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/did-the-user-interface-change/#post-13147378)
 * Thank you for your quick response but i’m referring to the chat box user interface
   on the front end of the site.
 * Previous User Interface
    [https://ibb.co/4fZnNvL](https://ibb.co/4fZnNvL)
 * After Update Interface
    [https://ibb.co/hVzN1Qh](https://ibb.co/hVzN1Qh)
 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/did-the-user-interface-change/#post-13147538)
 * Not sure why the chatbox is at that small of a size. You can resize the chatbox
   to any height you want from the “Settings > Chat Box > 30%-70% page height.
 *  Thread Starter [jerryg05](https://wordpress.org/support/users/jerryg05/)
 * (@jerryg05)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/did-the-user-interface-change/#post-13152387)
 * I’m referring to the design, not the size. Is there a way to get that user interface
   back?
    -  This reply was modified 5 years, 9 months ago by [jerryg05](https://wordpress.org/support/users/jerryg05/).
 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/did-the-user-interface-change/#post-13152479)
 * > I’m referring to the design, not the size. Is there a way to get that user 
   > interface back?
 * You can go here: [https://wordpress.org/plugins/wp-live-chat-support/advanced/](https://wordpress.org/plugins/wp-live-chat-support/advanced/)
   
   Near the bottom of the page there should be an option to download a specific 
   version of the plugin. Simply select the 8.2.0 version.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Did the User Interface Change?’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-support/assets/icon-256x256.png?rev=2405258)
 * [3CX Free Live Chat, Calls & Messaging](https://wordpress.org/plugins/wp-live-chat-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-live-chat-support/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-support/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/did-the-user-interface-change/#post-13152479)
 * Status: not resolved