Support » Plugin: Accessibility Suite by Online ADA » Did not work well with our site

  • Unfortunately, after almost a year of trying to make it work on our site… It never did anything for us but the basic items and I spoke to the owner many times. It never passed a full scan, plus the scans do not send you a full report, it sends you a confirmation that it has been scanned. He could never get the product to do what it’s advertised to do and I requested a refund and as far as I know, he said he would refund it and I don’t think that’s ever happened either. I hope someone makes a plugin that works with larger websites.

    • This topic was modified 8 months, 1 week ago by tszymans.
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  • Plugin Author Online ADA

    (@onlineada)

    Thank you for your feedback. The plugin does work on very large sites running thousands of pages. The scans do send full reports and are used by hundreds of agencies and websites around the world to get their websites and those of their clients accessible. We’re sorry there was an issue with your website that kept your from having a satisfying experience and of course we would issue a full refund if it was verified there was an issue that couldn’t be resolved. We offer unlimited technical support and would work to investigate and resolve any issue. With hundreds of satisfied customers we’ve only ever had one issue we couldn’t resolve. Was this for your GC.edu site linked in your profile?

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