Hi @ppsresearch, we truly apologize for any inconvenience you’ve faced with our product. We understand your frustration, and we’ve processed your refund. We’re really sorry for the delay; we had some unexpected personal issues to attend to. 😔
We kindly request that you consider updating your review to reflect this resolution. We’re committed to providing excellent service, and we value your feedback.
Thank you for your understanding. If you have any more concerns or questions, please don’t hesitate to reach out. We’re here to assist. 😊