Support » Plugin: iThemes Security (formerly Better WP Security) » Did Better WP Security result in disabled web site?

  • Hi,

    Have just installed WordPress. Had problems with timeouts on the admin screens but managed to get to the point where the only plugin enabled was Better WP Security (the only other plugin, Akismet, was not activated) with Theme Twenty Eleven. Was configuring Better WP Security when things went wrong with the server. Have now had the web site disabled though I still have FTP access. The issue appears to be with a permanent server process (see below). Could this be caused by one of the Better WP Security settings? I seem to recall the last change was to enable scheduled backups.

    If Better WP Security might be the cause, what changes can I effect using FTP so I can continue configuring the site? And are there any other Better WP Security settings I should also avoid? If the only way round this is to stop using Better WP Security, would it suffice to just delete the better-wp-security folder?


    Details from web host (domain name replaced with ellipsis):

    We have detected that your hosting package (…) is running a permanent server process.

    This is a process which runs continuously rather than running only in response to web site hits. This may indicate that your site has been compromised, in which case it may be distributing viruses and/or attacking other sites on our servers.

    Permanent server processes are against our terms, so scripting has been disabled on this package, but FTP remains enabled.

    Please update this ticket once you have resolved this issue, we can then re-enable this website. If you need advice on how to resolve the issue, please ask.

    Details of the process are included below.

    4435 ... (1631 s) [02/Nov/2012:20:22:50 +0000]
    "wget" (/usr/bin/wget) wget -O - -o /dev/null
    wget 4435 ... 0r FIFO 0,8 0t0 549085165 pipe
    wget 4435 ... 1w FIFO 0,8 0t0 549755012 pipe
    wget 4435 ... 2w FIFO 0,8 0t0 549085167 pipe
    wget 4435 ... 3w CHR 1,3 0t0 3829 /dev/null
    wget 4435 ... 4u IPv4 550141422 0t0 TCP> (SYN_SENT)

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