Did absolutely nothing byt wasted time!

  • TheRudeDevil

    (@therudedevil)


    1 month, 2 weeks ago

    Wanted to migrate my wordpress to Siteground, well. It starts fine but then sits at around 95% of the progress bar and says “Files archived, compressing the database..” forever (the same for 36 hours).

    So I asked my friend to try if this plugin worked from his Siteground account to mine, exactly the same.
    He also tried migrating from within his account, no dice.

    The log says this: “INFO: Files archived, compressing the database..” over and over and over and over again…. sadly it seems like this plugin isn’t doing much at all but waste a lot of time….

Viewing 1 replies (of 1 total)
  • Plugin Support Preslav Kenanov

    (@preslavkenanov)

    1 month, 2 weeks ago

    Hello @therudedevil,

    I am sorry to hear about your negative experience with the transfer of your website via the SiteGround Migrator plugin. However, it is important to note that the actual migration depends on multiple factors associated with the remote hosting environment. There may be limits in place in the hosting environment which affect the functionality of the plugin and this could lead to issues such as the ones you have experienced.


    We will be happy to review this further and shed more light as to why the transfer failed as long as you get in touch directly with our team via one of the available communication channels:

    https://eu.siteground.com/tutorials/getting-started/getting-help-from-our-support-team/

    Kind Regards,
    Preslav Kenanov

Viewing 1 replies (of 1 total)
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