Support » Plugin: ManageWP Worker » Did a restore from your dashboard and lost the website

  • Resolved nanny7


    Hi I did a restore and the whole website got a white screen. I think it might be your plugin not able to use php7 so the host had to put it back to php 5 to get the site back up.

    Can you explain to me why a restore would do this please? Seems weird if it was the backup that was done through the managewp.


    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • also meant to say this was the error in my managewp admin

    Reconnect Website

    an hour ago
    Grow Your Own Workforce (

    Oops, we can not connect the regular way. Do you perhaps have a protected or changed WordPress admin URL?
    Restore Failed

    an hour ago

    Failed restoring site error: The process finished, but we got an error when we attempted to create the .htaccess file:

    @nanny7 I’m not afiliated with managewp or something similar, but I restored at least 2 times under PHP 7.0 and 7.2 and did not had any problems, my only issue with restoring is that it’s slow, it takes around 10-15 minutes from when you activate to actually see the effects.

    I think you have traffic on your website and due to that, while the website is being transferred, it goes in a white screen of death or some nasty stuff. I suggest locking the website via .htaccess and allowing managewp to restore it fully. here’s the list of IP’s they are using, I used it on my firewall (had an issue where managewp was not connecting to some of my websites, on same server).

    Hope it helps!

    @nanny7 PHP version should have no relevance to the restoration process. ManageWP is compatible with the latest PHP version and backward compatible with previous versions of PHP.

    thanks guys 🙂

    Hi can you hide the link to the website please it won’t let me edit the post.

Viewing 5 replies - 1 through 5 (of 5 total)
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