Support » Plugin: Modal Dialog » dialog not displaying

  • Resolved atomizer


    dialog doesn’t display

    things i tried…
    * switch .htaccess from secure to default (Bullet-proof Security plugin)
    * checked the source for ‘jquery’ – the resource appears to be loaded from the default WP install
    * tried a clean browser profile (Firefox)
    * used a couple of testing sites that take screen-shots (dialog didn’t appear on them, but i can’t be sure they had JS enabled)
    * check browser console – getting TypeError: jQuery.cookie is not a function but i have no idea what’s generating it

    the code is present in the source (or at least some of it is)

    dialog is titled “test” and content should be “hello!”

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Yannick Lefebvre


    Can you send me a screenshot of the Modal Dialog configuration screen? Did you check the box to display the dialog on the front page?

    Dialog Name : test
    Activate : yes
    Content Source : specified below
    Appearance Delay : 1000
    Web Site Address :
    Dialog Contents : hello

    visibility : display on front page enabled, all other options disabled

    everything else is largely default, except some arbitrary settings in the layout section

    Plugin Author Yannick Lefebvre


    Did you make your own theme for the site? One thing that might be happening is that if the theme you are using does not have a call to the function wp_head(), then Modal Dialog is unable to output the proper elements to the page header.

    theme is 2013 – i am using a child theme, but with very little additional CSS

    Plugin Author Yannick Lefebvre


    Can you check in your parent theme’s header.php file to see if the wp_head() function call is still in place?

    i narrowed down the problem – it has something to do with some custom theme files i’m using

    really sorry for wasting your time – i completely forgot about these files until you mentioned checking header.php

    Plugin Author Yannick Lefebvre


    Glad you figured out where to look. I was starting to run out of ideas.

    again i apologize – i used to develop software as a hobby and i know how frustrating it can be to troubleshoot problems … especially when it’s not your fault 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
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