• Resolved dgabai456

    (@dgabai456)


    I added the plugin “dflip book” and then the Elementor stopped working
    Is this something that happens a lot? What should I do?
    Do I have to delete the plugin?
    Is there another plugin that works?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author deip

    (@deip)

    Hi,

    No this doesn’t happen. We have been using elementor up recently till few days before..

    We switched to gutenberg instead, cause elementor being too slow.

    Are there any errors you see?
    Also if you are using any cache plugins installed clear the cache and it might work.

    Best,
    Deip

    At the moment Elementor is not working for me at all, he is asking for a safe mode but it does not help
    I deleted the plugin but without solution. what can be done? How do I turn Elementor back on?

    Plugin Author deip

    (@deip)

    Hi,
    Can you share the link to your page?
    We suspect it’s not dearflip flipbook plugin issue, but some other plugin issue.

    The issue existed before installing the flipbook plugin but was not noticed.
    We would like to clear any doubt if this is related to our plugin.

    Best,
    Deip

    • This reply was modified 1 month, 4 weeks ago by deip.

    http://imreidaat.org/wp-admin/post.php?post=42&action=elementor
    Do I need to reinstall the plugin to check?

    Plugin Author deip

    (@deip)

    Sorry, but that edit page requires admin access.

    If you updated to WordPress 5.5 we suggest using
    https://wordpress.org/plugins/enable-jquery-migrate-helper/

    WordPress 5.5 breaks many other plugins and that can be one of the issues.

    If it still doesn’t solve. do let us know.

    Can I go back to the previous version of WordPress and will it help?

    Plugin Author deip

    (@deip)

    You don’t need to. But you can try.

    We don’t know what is breaking your site, precisely Elementor,
    We tried creating an environment with Elementor and Dearflip, everything is fine.

    If you want us to investigate, you can create temporary admin access and we can have a look.
    Please use our contact form to keep the details private.
    https://dearhive.com/contact-us/

    Best,
    Deip

    I sent you login information
    Thanks

    Plugin Author deip

    (@deip)

    Hi,
    Yeah, we are looking at your site, Just updating the ELementor got it working, There was an update for Elementor.

    Maybe even ELementor was affected by WordPress 5.5 and needed an update.

    Best,
    Deip

    Okay, wow
    Thank you very much!
    I really liked the plugin and did not want to give it up …

    Plugin Author deip

    (@deip)

    HI,
    Here is a tip,

    There is something you need to take care when using Elementor PRO,

    It’s divided into two plugins, and if one is older than the other it might crash,
    You had an updated Free version of Elementor, but older ELementor Pro version.

    So the plugin didn’t load.

    Have a good day,
    Deip

    P.S. When you have free time, feel free to leave us a review. It will help other users to have an assurance to use our plugin 🙂

    And delete the temporary admin account.

    • This reply was modified 1 month, 4 weeks ago by deip.
Viewing 11 replies - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.