Title: Device Targeting Doesnt Work
Last modified: July 31, 2020

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# Device Targeting Doesnt Work

 *  Resolved [zache71](https://wordpress.org/support/users/zache71/)
 * (@zache71)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/device-targeting-doesnt-work/)
 * I have purchased the advanced targeting add on. I have selected every combination
   possible and no matter what the popup is either on for all devices or blocked
   for all devices. I have been forced to do this because the responsive option 
   really doesn’t work that well to begin with.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdevice-targeting-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/device-targeting-doesnt-work/#post-13203154)
 * Dear [@zache71](https://wordpress.org/support/users/zache71/) ,
 * Thanks for getting in touch with us.
    Could you contact us via Live Chat [from here](https://popup-builder.com/)
   and send this forum link for reference? I am asking this since we can’t discuss
   the premium features here.
 * Will be looking forward to receiving your message via Live Chat.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/device-targeting-doesnt-work/#post-13207243)
 * Dear [@zache71](https://wordpress.org/support/users/zache71/) ,
 * How are you today?
    Just wondering whether you saw our previous message and have
   you tried to contact us via Live Chat? Please, let us know if you still need 
   help with your issue.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/device-targeting-doesnt-work/#post-13211406)
 * Dear [@zache71](https://wordpress.org/support/users/zache71/) ,
 * We haven’t heard back from you for 2 days.
    We’re marking this thread as resolved.
   Please, connect us via Live Chat in case you still face the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Device Targeting Doesnt Work’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/device-targeting-doesnt-work/#post-13211406)
 * Status: resolved