Support » Plugin: Advanced Ads – Ad Manager & AdSense » device detection not working

  • Resolved rizbit



    for one ad unit i have set it to only show on mobile (or tablet) under device conditions.

    But when i load the ad on windows pc desktop i can still see the ad

    is this a bug?

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  • Plugin Support henningaa


    Hi rizbit,

    thanks for reaching out.

    This depends on the configuration of your website. This setting does not work properly on cached websites if you don’t use the cache-busting feature in Advanced Ads Pro.

    Another reason can be a wrongly used connector between multiple conditions.

    Is it possible to have a look at the website where is ad is placed to examen this a bit more?

    Best regards,

    Plugin Support henningaa


    Hi @rizbit

    I hope all is well.

    Where you able to take a look at the suggested resources?

    I am also interested in a short feedback if we can close this topic?

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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