Dev to Production

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  • Plugin Author Nick Ciske

    (@nickciske)

    9 years, 12 months ago

    Nothing at WPE should be incompatible with the plugin, but I can’t help you with no details.

    Standard troubleshooting procedure:

    1. Check for theme conflicts:
    Switch to a bundled theme (2011, 2012, 2013, 2014). Did that solve the problem?
    If so, your theme is breaking the plugin. Talk to the theme vendor or request premium support to have me troubleshoot the issue with your theme.

    2. Check for plugin conflicts:
    Deactivate all other plugins: Did that solve the problem?

    If not, it’s an issue with your hosting:
    Talk to your host or request premium support to have me troubleshoot the issue with your server.

    If it did, it’s a plugin conflict:
    Reactivate plugins one at a time until the problem returns. The last plugin activated is the culprit. Report back with that plugin name/link and I can troubleshoot the issue to determine if there’s a fix.

Viewing 1 replies (of 1 total)
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