Determining ‘back-end’ / FluentCRM task-related objects for exclusion

Hey Till!

Hope you’re doing well man.

So, I am having an issue where WP Manage Ninja support has determined that Redis is somehow causing an issue in the way that email engagement activity is being displayed.

If relevant, here is an image that shows you the ‘result’: https://www.dropbox.com/scl/fi/ly6ujao9h1gry88fmmgyj/Screenshot-2026-02-16-at-10.39.20-AM.png?rlkey=2p2h0kj73yhf0uch1my4p5aza&dl=0

Basically, instead of having a single field that shows me how many users clicked a specific link, the result is broken up into HUNDREDS of results… which makes it impossible to perform certain actions on these users as a group.

Now, I already know how to exclude certain groups in wp-config with strings like this:

define( ‘WP_REDIS_IGNORED_GROUPS’, [ ‘users’ ] );

…but I am only able to identify the groups to exclude by using query monitor and visiting a page where the object is referenced.

So my question is this:

For a BACK-END process where I can’t use a tool like query monitor to identify the group or object that might allow Redis to effect data in an undesireable way, how the heck can I figure how which group I need to exclude from Redis?

Your time and help is always appreciated!

-Trav

The page I need help with: [log in to see the link]