Support » Plugin: Elementor Website Builder » Determine if Pro was actually used

  • I have been asked to help with a site that someone else developed. They are not available for questions.

    They purchased and installed Elementor Pro, but I am not sure that they actually used any Pro features. The client does not expect to do much more with the site so, if Pro was not used to date, it won’t be in the future.

    How do I tell if any Pro features have been used? My thought was to deactivate Pro and see if anything breaks. I’m not sure that is either reliable or safe.

    Thanks

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m sorry, but pro conversations for this plugin (or any pro version for any theme or plugin) is not for this site.

    They purchased and installed Elementor Pro, but I am not sure that they actually used any Pro features.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    • This reply was modified 4 months, 2 weeks ago by Jan Dembowski. Reason: Typo
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