Detects but cannot remove malware this time =/

  • Resolved brandostick

    (@brandostick)


    2 years, 11 months ago

    Your Plugin has been my salvation in my Websites.

    I congratulate you on your great work.

    At the moment, one of my sites has been infected, and apparently also the other 2 sites stored on the server … Your Plugin detects it but at the same time it cannot delete it. The page breaks if I delete and can’t undo the action.

    He detects and Fixing /home/———/public_html/meollodigital.com/wp-admin/includes/file.php … ¡Éxito!

    When I delete it, the following appears:

    Parse error: syntax error, unexpected ‘}’, expecting end of file in /home/—–/public_html/meollodigital.com/wp-admin/includes/file.php on line 5
    There has been a critical error on this website.

    Learn more about WordPress diagnostics.`

    Any suggestions on what to do?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Eli

    (@scheeeli)

    2 years, 11 months ago

    I would like to help you fix this issue but I will need to see the whole of the malicious code that was injected in that file.php …
    Can you please email that infected file so that I can see what is going wrong with it?

    You can email me the whole file with the infection in it directly to me:
    eli AT gotmls DOT net

    qrguru

    (@qrguru)

    2 years, 11 months ago

    Hi Eli 
I have the same issue 

https://wordpress.org/support/topic/detects-but-cannot-remove-malware-this-time/

Parse error: syntax error, unexpected '}', expecting end of file in /var/www/vhosts/reddsfuel.com/httpdocs/wp-admin/includes/file.php on line 5

I only have the file after the clean not prior
All came up fine as fixed, but then is blank white error
I disabled some plugins and managed to get partial front end working
seems admin is affected for access 

I have zipped it up and placed here
reddsfuel.com/file.zip

    thanks

    Plugin Author Eli

    (@scheeeli)

    2 years, 11 months ago

    I think I have fixed this issue but I’m not sure why this file was identified as a known threat in the first place. Can you both please confirm what version of PHP is installed on your server?

    Also, please download the latest definition updates and then run the Complete Scan again to confirm that this file is no longer detected as a known threat.

    Thread Starter brandostick

    (@brandostick)

    2 years, 11 months ago

    Greetings Eli, sorry for the time in the answer.

    I have the PHP 7.3 version on my server. I have updated the definitions on my sites and no threat is detected anymore ..

    As always, I appreciate your excellent disposition to resolve the concerns and problems presented. You are without a doubt the best!

    Thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)
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