Support » Plugin: WP-Matomo (WP-Piwik) » Detected Site wrong

  • Resolved Sören Müller

    (@pattyland)


    Hello there,

    what could be possible reasons for the site detection to display and generate the tracking code for the the id 1 instead of the one with the matching domain?

    Sometimes it even seems to change between reloads admin backend…

    Greets
    Sören

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author braekling

    (@braekling)

    Did you enter all related domains for your site to your Matomo backend? WP-Matomo sends your blog URL (as configured in WordPress) to Matomo to get the site ID to use.

    You can also run the test script (WP-Matomo settings -> Support). This should help to understand what’s happening.

    If you changed your blog’s URL some time ago, it may also help to reset WP-Matomo and to try again.

    In the worst case, i.e. nothing helps & there is no hint what’s going wrong, you can also disable auto estimation and choose the correct site ID.

    Dear braekling,

    somehow reloarding the settings page a few times resolved the issue 🙂

    Greets
    Sören

Viewing 2 replies - 1 through 2 (of 2 total)
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