Support » Plugin: FiboSearch - Ajax Search for WooCommerce » Details panel showing blank

Details panel showing blank

  • Resolved lgwp3000

    (@lgwp3000)


    2 years, 10 months ago

    Thank you for the great plugin. We have an issue that the details panel is showing blank space and no details. When we turn on the Show product images option these are not shown either. We are using Autoptimize and Optimole for images. Not sure if Autoptimize is causing this – could you please advise which css files and js files should be excluded from Autoptimize?
    And another question – I have read through the forum and found a way to change the color or size of the placeholder in search but I was not able to change the font style from Italic to normal. Could you please advise?
    Thank you very much!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter lgwp3000

    (@lgwp3000)

    2 years, 10 months ago

    Hello, we did some additional testing and Autoptimize is not causing any of these issues as both issues are there even when Autoptimize is turned off.
    The issue with the images not showing is still there and it is strange – when you try to search for something for the first time the images are not shown. When you try to search for the same thing for the second time the images appear (you can test with phrase “saty” or “ruzove”).
    With regard to the details panel not showing – I think it might be caused by custom price display we are using (we are showing two prices for each product – selling price and rental price) or the variations we have set up – one is bookable with rental price and the other one is not bookable with selling price (on top of bookable and not bookable we have size variations set up with different prices). I think the panel issue is related to the variations / prices because when we tested the price display on search results it did not work either.
    Thank you in advance for looking into this. We fixed the styling issues in the meantime so no need to look into those.

    Thread Starter lgwp3000

    (@lgwp3000)

    2 years, 10 months ago

    Hello,
    I know this is a free plugin but is there any support at all? No feedback in 2 weeks? Thank you.

    Thread Starter lgwp3000

    (@lgwp3000)

    2 years, 10 months ago

    We were able to resolve the issue eventually.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Details panel showing blank’ is closed to new replies.

Views