Support » Plugin: FireStorm Professional Real Estate Plugin » Detail Listings suddenly not shown

  • Resolved adoII

    (@adoii)


    Hi,

    my REal Estate Plugin was working perfectly today but suddenly it displays all the listings but if I click on “View Listing” I get an empty page saying: “This is somewhat embarrassing, isn’t it?” .

    I made sure permalinks are still enabled and mod rewrite. I also Checked my .htaccess for the Permalinks modifications.

    I also disabled all plugins but the Real estate plugin. The error persists.

    Does anybody have an idea what i can do to resolve the problem ?

    We can see the problem if we click on a listing here

    http://wordpress.org/plugins/fs-real-estate-plugin/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author FireStorm Plugins

    (@wfernley)

    Please try deactivating and reactivating the plugin. If this does not resolve the issue, go to WordPress Dashboard -> Settings -> Permalinks and click “Save Changes.” This should fix the issue.

    Let me know if it doesn’t.

    Wes

    Hi,

    I tried both and it does not help

    Shall I p.m. you the admin pw ??

    Any other idea ?

    Plugin Author FireStorm Plugins

    (@wfernley)

    Hello, please submit a ticket on our website with your login details and i will take a look – http://www.firestormplugins.com/

    Hi,
    I submitted the ticket but could not wait and tried all combinations of deactivating and activating plugin, of changing permalinks in wordpress , creating an Listing page with settings-tools, setting the listings page in configuration to whatever page had a [fsrep-listings] tag in it and suddenly I could again click on single listings and view them again.
    Then I closed the support ticket without knowing what happened.

    However, later I added 2 pages with filters and now I have the same problem, I cannot view listing details!

    Even if i click on view in “Manage Listings” I cannot view the detailed listing.

    I am afraid if I open a support Ticket again nothing will happen:-(

    Cant somebody tell me the logic behind the permalinks and the listing view ? I created exactly 1 page with [fsrep-listing] content in it. Then in Settings i pointed the Listings Page to this page.

    Afterwards I created some filters on other pages and used them like [fsrep-filter-1]. Everythink works great except the detail view of a listing.

    Also I verified that wordpress permalink changes set up a new htaccess in my web-root which is used.

    Plugin Author FireStorm Plugins

    (@wfernley)

    The best way for me to troubleshoot this issue is to view the backend settings of the plugin. If you can please submit a ticket with your login details, I can take a look.

    ScrltOTara

    (@scrltotara)

    I am having the exact same issue, did you ever get a fix?

    Plugin Author FireStorm Plugins

    (@wfernley)

    Hello, please update to todays version and it should fix the issue for you.

    IntrigueMedia

    (@intriguemedia)

    Hello, we are having the same problem. I have done the most recent update and the problem hasn’t been fixed on our end. Is there anything else you can recommend? Thanks for your help.

    Plugin Author FireStorm Plugins

    (@wfernley)

    Hello, please submit a support ticket on our website (www.firestormplugins.com) and provide temporary login information so I can login and take a look.

    kathrynw

    (@kathrynw)

    We had this problem too but despite Firestorm login in and looking at it in the end we had to set up a new website from scratch. I’ve updated the plug in today on the old site to see if it has resolved the issues but unfortunately not.

    Plugin Author FireStorm Plugins

    (@wfernley)

    There are three ways you can try to fix this issue.
    1) Go to Settings -> Permalinks and click “Save Changes”
    2) Go to Real Estate -> Settings -> General (on version 2.7.9), verify the Listing Page setting is set to the correct page and then click “Update”
    3) Update the Listing page in the Pages -> All Pages section.

    These usually work however there have been a couple sites that this did not work. Check to see you don’t have any pages called “Listings” in your Page Trash or any other real estate plugins installed.

    dj_hiking

    (@dj_hiking)

    Doesn’t work. I have tried all 3 suggestions above and I still get “Sorry
    The page or document you are looking for doesn’t seem to exist.”

    I have tried it with other themes and turned off all plugins. I have uninstalled and reinstalled the plugin. Not sure what else I can do.

    I have submitted at least five support tickets regarding this and have heard nothing back.

    http://vegasgolftrip.com/our-properties/

    Plugin Author FireStorm Plugins

    (@wfernley)

    Hello, please upgrade to the latest version as it should resolve this issue for you.

Viewing 13 replies - 1 through 13 (of 13 total)
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