Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » destroyed my theme and website

  • Added the gallery to a existing page as soon as saved the page keeps saying critical error and half my theme doesnt work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support edanzer

    (@edanzer)

    Given the symptoms your describing, and how uncommon they are for NG users, it seems fairly clear you’re experience a theme or plugin conflict. While that’s quite rare these days, it can still be hard to ensure compatibility with all of tens of thousands of plugins and themes out there.

    If you feel motivated enough to troubleshoot, the way to find a conflict is to:

    1) Deactivate other plugins one by one OR deactivate all plugins and reactivate one by one. If you do this, you’ll find one particular plugin that triggers the issue.

    2) If you go through #2 and don’t find any issues, it’s likely the theme. You can test by changing themes, but most users prefer not to do that. Alternatively, if you have a second WP instance, you can test there. I’d even say that if you go through the process for #1 and don’t find an issue, you can just let us know what theme you’re using, and we’ll test ourselves.

    Otherwise, I assume you’ll move on. We appreciate you giving the plugin a try. Sorry it’s not working for you. We hope you find a great solution that does.

    Hello,

    After disabling nextgen gallery and uninstalling it and reinstalling my theme it went back to normal. As soon as I tried to install it again it broke my theme. I even tried with child theme. But as soon as I activate it breaks the template drop-down.

    The theme is: Hitcock. I have stopped using this plugin and went back to using the default WordPress one. It doesn’t have random but it doesn’t break.

    Plugin Support edanzer

    (@edanzer)

    @crimsonmed – Thanks for coming back and providing the extra input. It may still be a plugin conflict on your site, but we’ll make an effort to check against Hitcock.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘destroyed my theme and website’ is closed to new replies.