Title: Desktop Version
Last modified: May 30, 2018

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# Desktop Version

 *  Resolved [sdo1web](https://wordpress.org/support/users/sdo1web/)
 * (@sdo1web)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/desktop-version-2/)
 * Hi,
    This the message I get when I opened the group chat on the desktop.
 * > Firefox doesn’t know how to open this address, because one of the following
   > protocols (whatsapp) isn’t associated with any program or is not allowed in
   > this context.
   > You might need to install other software to open this address.
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [bhvreddy](https://wordpress.org/support/users/bhvreddy/)
 * (@bhvreddy)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/desktop-version-2/#post-10339036)
 * please clear the cache and try again.
 * if still an issue, please share your website address
 *  Thread Starter [sdo1web](https://wordpress.org/support/users/sdo1web/)
 * (@sdo1web)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/desktop-version-2/#post-10339115)
 * Thanks you for your quick response. I clear the cache but the problem still persist.
   
   It is a group chat. My website is [http://apu-aiyede.is-great.org/](http://apu-aiyede.is-great.org/)
 *  Plugin Author [bhvreddy](https://wordpress.org/support/users/bhvreddy/)
 * (@bhvreddy)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/desktop-version-2/#post-10339214)
 * WhatsApp is redirect the link, as try to open WhatsApp App.
 * we will try to contact to WhatsApp about this issue.
 * Firefox usage is around 4%, please check your analytics how your users are using
   Firefox
 * Thank you
    Have a Great Day
 *  Thread Starter [sdo1web](https://wordpress.org/support/users/sdo1web/)
 * (@sdo1web)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/desktop-version-2/#post-10339326)
 * [@bhvreddy](https://wordpress.org/support/users/bhvreddy/)
 * > WhatsApp is redirect the link, as try to open WhatsApp App.
   > we will try to contact to WhatsApp about this issue.
   > Firefox usage is around 4%, please check your analytics how your users are 
   > using Firefox
   > Thank you
   >  Have a Great Day
 * Thanks I will be awaiting the solution. In interim, I will disable the desktop
   floating app and the shortcode.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Desktop Version’ is closed to new replies.

 * ![](https://ps.w.org/click-to-chat-for-whatsapp/assets/icon-256x256.gif?rev=2892731)
 * [Click to Chat - HoliThemes](https://wordpress.org/plugins/click-to-chat-for-whatsapp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/click-to-chat-for-whatsapp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/click-to-chat-for-whatsapp/)
 * [Active Topics](https://wordpress.org/support/plugin/click-to-chat-for-whatsapp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/click-to-chat-for-whatsapp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/click-to-chat-for-whatsapp/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [sdo1web](https://wordpress.org/support/users/sdo1web/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/desktop-version-2/#post-10339326)
 * Status: resolved